Re: Solved (was: Tips for diagnosing sound lag problem)



On 3 Feb, 02:52, Chris <none@all> wrote:
I wrote:
I've had some problems with a new PC, where the sound plays OK most of
the time but lags badly every few seconds.

The machine is based on a Q6600 (G0 stepping) and Gigabyte X38-DQ6
motherboard, moderately overclocked. I'm using the on-board Realtek
sound. Other hardware is fairly typical for a high-end desktop: 8800GTX,
a couple of large hard drives, Netgear USB wireless networking, Logitech
G15 and MX518 for input.

Thank you to those who replied. I think I have now solved the problem, and
since it involved jumping through some non-obvious hoops, I'll leave this
note for anyone else who hits the same difficulties.

The cuplrit was my Netgear WN121T USB wireless networking hardware.

Although I only bought it a few days ago, the drivers on the supplied CD
are *way* out of date. Moreover, the version you get via Windows Update for
XP SP2 is also pretty old.

Audio lag (stuttering sound) is apparently a common problem with this
wireless hardware, particularly on Vista and for 64-bit users if web
reports are anything to go by, but even my 32-bit XP suffers. You can now
get updated drivers direct from the Netgear web site (version 5.1 as I
write this) that appear to cure the problem.

If you follow the instructions on the web site and try to run the
downloaded executable file twice (once to uninstall the old drivers that
you presumably installed in order to be able to connect to the Internet and
download the new ones, then again after it quits to install the new ones)
you may see some problem about error 2721 that aborts the installation
process. This appears to be some sort of InstallShield issue. I
circumvented it by manually removing the old drivers via Add/Remove
Programs, at which point running the 5.1 installer lets the new drivers
install OK; others on some of the forums seem to have found the same
workarounds.

Hopefully this will be enough for anyone else with the same problem to fix
it on their own machines.

Cheers,
Chris

Glad you solved it.

A few comments..

I have found that stuttering / lagging sound when using the mic, (with
paltalk- a chat program), can be caused by a process using too much
memory (or maybe cpu).. CTRL+ALT+DELETE , see task manager, sort
the list of processes by memory usage by clicking "mem usage" at the
top of the memory usage column. (in xp anyway).

maybe you could have diagnosed the problem by identifying the process
in that way. If the process was hogging ram.

If you had unplugged the USB thing maybe it would not have "removed"
the driver from memory, and then not stuttered the sound.. (.I say
that as a way of diagnosis. Of course a permanent solution wouls
require that you install a new driver)

..


.



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