Re: OT:Tools etc for doing home user support

<jameshanley39@xxxxxxxxxxx> wrote in message news:1190203686.386598.134250@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Sep 18, 7:01 pm, "RCE Defiant"
<peterstonesfcuk@xxxxxxx@hotmail.co.uk> wrote:
"Jon" <s...@xxxxxxxxxxxxxxxxxx> wrote in message

news:MPG.2159a8f28674a94d98ac6c@xxxxxxxxxxxxxxxxxxxxxxx





> peterstonesfcuk@thespam declared for all the world to hear...
>> Starting a home user/business user support company (Sole Trader). >> What
>> realistically do you think I should have with me when I go to >> someone's
>> house/small business? I have a list already just wondering what other
>> people think.

> An external, powered USB2 <> IDE connector is a great tool for rescuing
> document before a clean installation. Whip the drive out and hook it up
> to your own machine to pull off the documents. Other than that and a
> working laptop with some network diagnostic stuff and a set of
> screwdrivers and a multimeter if you want to diagnosing PSU'r rather
> than try swapping with a known good, antistatic mats and wrist-straps
> for changing stuff out, a spare kettle lead, a long cat5 patch lead,
> spare video and sound cables. Lots of spare everythings!

> At home if you're having a study I would suggest a KVM or a dedicated
> set of KVM for testing customers boxes if you're going to be doing > stuff
> at home.
> --
> Regards
> Jon

I love the USB hard drive dongley things, they're life (data) savers.


you may have missed it. But somebody mentioned the 2.5" laptop hard
drives - usb - an external one. They carry more than usb keys. Some
people carry them instead!




I've got a 160GB LACIE slim externally powered USB hdd. It's the bomb.

--
RCE Defiant

.

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