Re: Broadband problems

GSV Three Minds in a Can wrote:

Bitstring <59eqgsF2jdjjbU1@xxxxxxxxxxxxxxxxxx>, from the wonderful
person R D S <rsandr@xxxxxxxxx> said

"Paul-B" <paul@xxxxxxxxx> wrote in message
news:59e68cF2kpm6aU1@xxxxxxxxxxxxxxxxxxxxx
Rob Morley wrote:

In article <59cg3gF2k81h2U1@xxxxxxxxxxxxxxxxxx>, R D S
rsandr@xxxxxxxxx says...
I have had no internet at work all week. It has been becoming
increasingly flaky over the last few weeks.


Have you tried replacing the microfilter?


I have tried with just the router connected to the phone, would
this be the same?

Yep, that's pretty much the same. If there is significant noise on
the line you should be able to hear it (especially if you use the
quiet line test on a BT line, by dialling 17070, and selecting the
right option), however my ADSL max (Draytek) router has successfully
synched, albeit at about 4 bits per fortnight**, on a completely
broken BT line (as in 'one of the two wires disconnected, the other
with a resistive short to earth') so it can't just be line quality
issues. (Note though that some modems are more cr&p that that one!).

** I exaggerate, the lowest it ever actually worked at was 130kb/s
down and similar up, with an error rate approaching 10%.

Normal debugging methods apply - try another PC, try another modem,
try another cable to the wall socket, etc. etc. however it sounds
likely to be at the other end. Did you try a fault report on the line
with BT (if you are with BT)?

With respect, it's not the same. Unplugging the 'phone from a faulty
microfilter won't solve the problem if the microfilter is at fault. As
he's connecting theough a router swapping to another PC won't tell him
anything. And he's not using a modem, is he?

I'd try another microfilter, it's surprising how often they fail. I've
just been to see a client whose 8mb service was running at just under
half a megabyte... swapped the microfilter for a new one and he was
immediately back up to speed.

--
Paul-B
.

Relevant Pages

  • Re: Connecting a Equinox 1350 Phone causes ADSL to drop
    ... Router: Netgear DG834PN ... into the microfilter, ADSL drops (Router is saying there's a problem ... No broadband connection. ...
    (uk.telecom.broadband)
  • Re: Internet accessibility problem
    ... Why do you hope there is a microfilter at that point? ... The ADSL port of a mictofilter is wired straight through to the line and is ... ADSL router or modem can always be connected directly to an unfiltered ...
    (uk.telecom.broadband)
  • Re: Two failed microfilters - does this indicate a line fault?
    ... it's been the microfilter that's been at fault: ... the filter with a new one restores perfect service. ... she replaced a BT ADSL modem with the router. ... As far as the customer is aware, there is only one socket off the ...
    (uk.telecom.broadband)
  • Connecting a Equinox 1350 Phone causes ADSL to drop
    ... ADSL ISP: Pipex ... Router: Netgear DG834PN ... into the microfilter, ADSL drops (Router is saying there's a problem ... No broadband connection. ...
    (uk.telecom.broadband)
  • Re: ADSL loses sync with Sky Digiboxes connected
    ... Never have a problem if boxes unplugged. ... box just plugs into a microfilter then into existing phone socket. ... doubler wired on end) to master socket. ... Then if fails will try router via one of these into master socket and ...
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