Re: Broadband problems

Bitstring <59eqgsF2jdjjbU1@xxxxxxxxxxxxxxxxxx>, from the wonderful person R D S <rsandr@xxxxxxxxx> said

"Paul-B" <paul@xxxxxxxxx> wrote in message
news:59e68cF2kpm6aU1@xxxxxxxxxxxxxxxxxxxxx
Rob Morley wrote:

In article <59cg3gF2k81h2U1@xxxxxxxxxxxxxxxxxx>, R D S
rsandr@xxxxxxxxx says...
> I have had no internet at work all week. It has been becoming
> increasingly flaky over the last few weeks.
>

Have you tried replacing the microfilter?


I have tried with just the router connected to the phone, would this be the
same?

Yep, that's pretty much the same. If there is significant noise on the line you should be able to hear it (especially if you use the quiet line test on a BT line, by dialling 17070, and selecting the right option), however my ADSL max (Draytek) router has successfully synched, albeit at about 4 bits per fortnight**, on a completely broken BT line (as in 'one of the two wires disconnected, the other with a resistive short to earth') so it can't just be line quality issues. (Note though that some modems are more cr&p that that one!).

** I exaggerate, the lowest it ever actually worked at was 130kb/s down and similar up, with an error rate approaching 10%.

Normal debugging methods apply - try another PC, try another modem, try another cable to the wall socket, etc. etc. however it sounds likely to be at the other end. Did you try a fault report on the line with BT (if you are with BT)?

--
GSV Three Minds in a Can
8,307 Km walked. 1,561Km PROWs surveyed. 28.4% complete.
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