Re: Broadband problems

Rob Morley wrote:

In article <59cg3gF2k81h2U1@xxxxxxxxxxxxxxxxxx>, R D S
rsandr@xxxxxxxxx says...
I have had no internet at work all week. It has been becoming
increasingly flaky over the last few weeks.

I phoned the supplier and they said the line had too much noise on
it, they were going to improve the SNR. They rang me yesterday and
told me to restart my router this morning, I did and it connected
briefly and has been offline since.

Before I ring them again tomorrow what should I be asking them to
do if they try to fob me off? Am I likely to be plagued with line
problems from now on? When broadband first came out we were deemed
too far from the exchange, but I live very near work and my
connection at home is spot on.

Any input appreciated.

Sounds like a physical problem with the line that BT is going to have
to fix - have you tried reporting the fault to them rather than the
ISP?

Have you tried replacing the microfilter?

--
Paul-B
.

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