Sage - Supplier Credit

Hi all,

I was hoping that someone might be able to help me with the following
problem. I use Sage Instant Accounts (v8.2), I had a transaction with a
supplier recently which was automated over the net, the invoice from them
was placed onto our system here and paid (and they took the full amount of
money from our account). They then needed to credit some of it back due to
a mistake on their part, they raised another invoice, this time crediting
back the money owing, my problem is that within Sage I had already marked
the invoice as paid, thus when issuing a Supplier Credit it doesn't take it
from an outstanding balance for me to pay, instead it shows me in credit. I
need to be able to clear this down and I was hoping that using the "Bank /
Supplier" route would work, when I select the appropriate supplier I am
shown the amount in credit (although the amount is shown only, no - sign
etc) - when I click "Pay In Full" it then display the minus amount of money
at the top, but when I try to save this it doesn't let me, it advises that
there is an "unallocated amount" on the cheque etc.

I'm not overly concerned how I achieve it, but I need to record the credit
amount back into the "bank", and clear the "in credit" amount from the
supplier. I dont think I can do a "Journal Entry" as there is no NA code
for the supplier.

Any help would be really appreciated, I've neglected my paper work over the
Christmas period and am now frantically clearing it all up ready to do my
VAT return (now due), I've never had this issue with a supplier before as
I've never received any money back in the past!

Thanks in advance for your help and happy new year to you all.

Regards

Rob Meade


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