Re: Asus EEE 1000H Netbook
- From: John Jordan <junk@xxxxxxxxxxxx>
- Date: Sun, 20 Sep 2009 20:26:02 +0100
Conor wrote:
Please feel free to come back and tell me I'm wrong when, like me, you've had professional instruction on the matter instead of merely interpreting in a biased manner what you read on a website.
If you'd had any meaningful professional advice on the matter, they'd have told you that it was an absolute requirement to state:
a) That the customer's statutory rights are unaffected by your warranty.
b) The customer's rights under the DSR. You can't simply wait until they complain.
Points about the application of the SOGA can be reasonably left to the small claims court, so I'm not interested in pressing that issue here. Suffice to say that customers may have a valid claim against you outside your preferred 30 day cut-off.
On the original point of this thread, I would strongly recommend that you don't link your business website on sales that you're claiming to be personal rather than commercial.
--
John Jordan
.
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