Re: Computer problem, need help



On Wed, 08 Oct 2008 20:48:47 -0400, Thumper <jaylsmith@xxxxxxxxxxx>
wrote:

On Wed, 08 Oct 2008 16:22:13 -0500, Glenn <minorgo@xxxxxxxxxxxxxxxx>
wrote:

On Wed, 8 Oct 2008 13:13:07 -0700 (PDT), mg <mgkelson@xxxxxxxxx>

I think you are overlooking some problems with the restore utilities
provided to computer buyers:

PROBLEMS WITH FACTORY REINSTALL DISC
If you reinstall from a factory disc, it wipes out any updates you
have installed on your OS drive. It also wipes out any additional
programs or drivers that you have installed since you bought the
computer. In addition, it wipes out any data, including music and
pictures that you might have on your hard drive. Factory restore discs
that rely on a separate partition on the hard drive obviously won't
work if the hard drive has been corrupted or quits working.

Your argument isn't valid without mentioning the failure mode while
defining the three levels of backup and recovery. First a user file
has been corrupted, use backup and restore. Second, a system file is
faulty, use system restore and possible backup and restore if the
system fault corrupted user data. Third, the manufactures image or
whatever was added before the first system checkpoint is faulty. Use
restore manager. If factory restore is on the hard disk, it's
probably there because the disks are mirrored, but if one is paranoid,
one can create a restore disk. I suspect that other than during the
first week of operation, a restore of the manufactures images
shouldn't happen, but if it does, it's due to incompetent diagnosis or
user error.
That's baloney.
Thumper

When I was in the business, half, HALF, of all the reported problems
were USER errors. Computer systems are designed by those who have
little in common with computer users. Until human factors
(psychologists) design the product, the user must be very diligent in
determining where the problem lies.

Glenn
.



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