Re: Computer problem, need help



Rita wrote:
On Mon, 6 Oct 2008 07:38:34 -0700 (PDT), mg <mgkelson@xxxxxxxxx>
wrote:

On Oct 4, 7:34 am, Rita <R...@xxxxxxxxxxx> wrote:
On Fri, 3 Oct 2008 23:37:43 -0700 (PDT), mg <mgkel...@xxxxxxxxx>
wrote:



On Oct 2, 9:51 am, Rita <R...@xxxxxxxxxxx> wrote:
On Thu, 2 Oct 2008 08:29:44 -0700 (PDT), mg <mgkel...@xxxxxxxxx>
wrote:
On Oct 1, 9:29 pm, emi...@xxxxxxxxxx wrote:
After being away from the computer all evening, I found an ugly little
red square with a yellow X in the task tray. This led to Zone Alarm
and the news that there had been a system error, please reboot. I
did, and the red and yellow icon showed up again, along with a window
that said the computer was unable to load "My Vault". I rebooted a
second time and the same ugly icon came back. A brief foray to the
Zone Alarm page did not immediately turn up an answer, so rather than
spend half the night going through stuff that had no relation to the
problem, I thought I'd try and see if one of the computer brains here
could help. Does anyone have any helpful suggestions?
Thanks,
Emily
Why is it that the software designed to prevent problems always seems
to cause the most problems? Personally, I don't use that kind of
stuff, but I know that doesn't help you any.
When I do have a problem, though, I can usually solve it, as Jim says,
using Google. Be sure to check both the web and the newsgroups.
I had a problem a few days ago. When I tried to open "Add and
Remove Programs" in the Control Panel, I got a message that a
needed system file was missing. So that feature was essentially
unable to be used.
I tried Google but got no answers I liked in the least.
So I decided that something must have removed it that happened
since I last used that feature.
I went to System Restore and restored my computer back to the
earliest date I was offered.
Worked like a charm.
The alternative from Google would have been reinstalling
Windows and Lord knows I didn't want to tackle that.
Google also said it could be a hardware problem. But thankfully
it wasn't.
I had a really odd problem a few months ago. One day I wanted to copy
a folder with hidden files and I discovered that my computer refused
to show hidden files. I usually keep 3 or 4 Norton Ghost backups, but
when I installed the backups, I discovered they all had the problem
too which meant the problem had probably existed for a couple of years
or more.
I ran several on-line virus checkers, but they all showed my computer
was clean. Running Adaware didn't help either. I ran a registry
cleaner/checker and that didn't help. System Restore didn't help, of
course, because the problem was too old. I was able to get into the
registry and change some values so that windows would display the
hidden files, but that fix only worked until the next time I rebooted.
After doing some search on Google, I found a free program called
"ComboFix". It includes a warning that it might trash your computer
and I was highly skeptical that it would work, but since I had the
Norton Ghost backups, I decided to try it and I'll be damned if it
didn't work -- problem totally solved. You can download ComboFix at:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
There is always the chance some intervention will make a computer
problem worse. The file I was missing was an important system
file and without it I could not open Add and Remove Programs or
the folder that contains System files in My Computer. And probably
more as well, although I didn't check others.

Yes, System Restore only takes you back so far. The only thing I
can think of that caused the problem was installation and use of
a new program to clean my registry. Now that program kept giving
me pop-ups asking if I wanted to accept or reject some registry
change. That was annoying as I would be in the midst of something
and suddenly I was asked to make a decision I didn't totally
understand. It may be one of those decisions caused the loss of
my system file.

When I did the System Restore I did it to a date earlier than the
date I had restored that program to clean the registry. So it is
no longer on my computer and that is fine with me.

I'd like to have an effective and totally safe program to clean the
registry, though.

Had I not tried to open Ad and Remove programs when I did I might
not have discovered my system file was missing until it was too late
to use System Restore if indeed that registry clean program was
the cause.
I do have what I think is a pretty good registry cleaner (Registry
First Aid), but, in general, I think they are totally unnecessary and
rarely do any good. I only use mine as a last-resort to fix a problem
when nothing else seems to work. The best solution to all computer
problems is to have a second hard drive with a Norton Ghost backup on
it or, if you have a large enough "C" drive separate it into 2
partitions and put the backup on the second partition. That is
difficult for a casual user to do, though.

A son gave me the disc with the Partition Magic (I think that is
the name) but I am afraid to use it.

Can you partition a hard drive after you have been using it
for over two years? I have plenty of room on the drive but
is it possible now?

It seems to me that backing up on a separate partition is a bad idea. If the drive fails, you lose everything. A firm believer in belt and suspenders, I back up onto a separate computer.
.



Relevant Pages

  • Re: Computer problem, need help
    ... registry and change some values so that windows would display the ... Norton Ghost backups, I decided to try it and I'll be damned if it ... System Restore only takes you back so far. ... a new program to clean my registry. ...
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    ... I need in my registry?" ... just use system restore, because that will never fail you" attitude is funny ... Why should I clean my registry? ... Can't I just delete registry items on my own? ...
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