Re: Ancestry error corrections

The message <7gqks9F2qq19nU1@xxxxxxxxxxxxxxxxxx>
from Hugh Watkins <hugh.watkins@xxxxxxxxx> contains these words:

Roy Stockdill wrote:
On 9 Sep 2009 at 0:52, Tim Powys-Lybbe wrote:

On 4 Sep at 18:41, Daniel Morgan<daniel.f.morgan@xxxxxxxxx> wrote:

This newsgroup has often discussed Ancestry's indexing errors, and
the difficulties people have experienced in getting them corrected,
so I thought I would pass along this item from the DearMYRTLE blog:

"The Enhanced Ancestry Image Viewer allows for user annotations that
appear immediately, and cycle into the searchable index within three
weeks. This means that as members locate a typo in the index, their
additional index notations appear as additional index entries,
facilitating access to records. Prior to the release of the Enhanced
viewer, Ancestry.com members were submitting such notations at a
consistent 26 thousand corrections per week, but last week's count
totaled 111,000."

But thiese annotations do not deal with the core index errors.

On the 7th I found an error in FindMyPast's marriage index. It led
their system to say that a person was not on the documents at all,
which was untrue when I found the doument by other means. So I
e-mailed FindMypast. Early yesterday, 8th Sept, I got an e-mail to
say the mistake had been corrected and the problem fixed. How's that
for service?>

Couldn't agree more! I have made a number of corrections to FMP's
indexes and they
have all been accepted and corrected pretty quickly.

I find FMP superior to Ancestry in just about every area.

except quantity of data

Hugh W


Ancestry have many more databases stored but it can be a nightmare to
find what they have and also often after doing your search you are taken
to a page asking you to take out a more expensive subscription.
.

Relevant Pages

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