Re: OT Explorer/GenesReunited problem

"Ian Cairns" <news@xxxxxxxxxxxxxxxx> wrote in message news:...
"Kay Robinson" <Kay_Robinson@xxxxxxxxxxx> wrote in message
news:NJ2tR9loOSGzJNlxcTuhEGqtFucZ@xxxxxxxxxx
A couple of weeks ago IE hung while accessing the GR site, happened
when page had loaded all but one advert. IE shut down both times.
Since then, and only when accessing GR, IE has slowed down and a
standard M$ info bar has popped up stating that IE was running slow
and needed an upgrade to fix, usual do now or cancel button. The first
time I selected do now and was taken to another site which
automatically scanned my drive for faults, very quickly finding a
couple of hundred or more and suggested these were fixed. Then I was
informed that the cost of fixing would be $39.99. I cancelled and
quit.

Since then this has happened several times, only when accessing GR,
and choosing the cancel option does nothing but take me into the scan
disk operation at which point I have to shut down IE to stop it. Has
anyone else experienced this? It's odd that I can browse for days
without problems and only when accessing GR it happens. If I access GR
the same day again it doesn't happen but the following day it does.

I've scanned explorer for viruses but it shows as clean and the last
alteration date was last June, no doubt the normal windows upgrade
thing.

Anyone got any ideas?

Kay

Which operating system do you use?
Which version of MS Internet Explorer?
What anti-virus program do you use?
What anti-spyware program do you use?
Do you use a firewall, if so which product and version?
Have you tried an alternative browser and does it have the same problems,
e.g. free Mozilla Firefox from www.mozilla.com?

Since GR is a Java website, what is your version of Java, e.g. visit
www.java.com and detect your current version. If less than v1.6.0.3 (the
latest version), then upgrade to v1.6.0.3. Does GR still have the problem?

If you are using Windows, are you on the latest v7. If you are not, then it
makes sense to upgrade. If you are, then are you up-to-date with Critical
Updates, e.g. MS Internet Explorer | Tools | Windows Update - not much point
in checking this if you are still on v6 or earlier.

Ian


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