Re: NEA do not have system to respond to take complaint seriously

NEA should have officers routinely going to all NEA hawker centres
taking food samples for lab analysis. Every store should have food
sample sent for lab analysis every year and perhaps paid by the hawker
or subsidised by NEA. This will not eradicate the problem but will
definitely reduce a lot of minor food poisoning. Attention should be
placed on food not being served hot such as rojak, curry gravy,
chinese curry rice dishes, chicken/duck rice meat etc. If this is too
much work for NEA, outsourcing is another way.

Basically spot checking without taking food sample is a waste of
time. I don't believe their eyes can see bacteria.

BTW have we heard anything from the minister in charge ?



On Apr 11, 1:03 pm, "Wang" <w...@xxxxxxxxxxxxx> wrote:
It is because every department has to check on their KPI, one way to
increase the KPI to cut cost. Some idiots has no better ideas suggested to
cut manpower, the most costly part in government service. So, by outsourcing
their works is most obvious way to cut manpower. Just look at the police,
you hardly see any policemen on the road nowadays.

"Zanzibar" <zanzibar_d...@xxxxxxxxx> wrote in message

news:802587b6-c4d2-474a-b4af-5fba06c7d263@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Apr 9, 5:02 pm, "truth" <tr...@xxxxxxxxxxxx> wrote:





It is totally unacceptable for the NEA to act a few days
after the food poisoning started at Geylang Serai Indian
Rojak.
Customers complained of food poisoning on April 2nd
and the stall was still selling food until April 4th before
the NEA finally moved in to shut the stall.More people
and lives are affected.
How can the NEA claimed that they are satisfied with such
monitoring and enforcement procedures ? They are more
interested in covering their arses than protecting the health
and safety of the public. Such officers must be immediately
removed. They have failed miserably and still refused to
acknowledge their mistakes. People with such attitudes
cannot be allowed to stay in serving the public. They are a
danger to public health and safety.
Singaporeans please ask your mps and ministers how
can they behave in such callous manner. Singaporean
lives and health are at stake.

NEA does not have the system to act, to stop, or to take , or to
rectify a complaint seriously.

At the very best, they will take note of your calls and then ct
accordingly to teir own timing and speed of action.

They dont even call back to tell you what have done or what action was
taken to invesigate your complaint.

That was why they often not sure what to do because those permanent
contract in top echelon staff does not have an accoutnable system on
their own, afraid to take accountable for the decison of the
problem.

They will sit back and wait for more complaints to determine the level
of seriousness of the case based on number of call complaints
received.

Their response willl also depend on who the complainant was, and what
knd of feedbacks were given to them.

If it is a hospital, the nthey will take more seriosuly tha na
ordinary Ah pek or ah Lian.

They will not account to their own poor performance because they can
push their accountablitly to their subordinates to eat it.

This was because their subordinates are employed normally on a one
year contract of service and are directed by them to run the street
everyday doing all the dirty work for them. They are at their mercy of
employment, so to speak- Hide quoted text -

- Show quoted text -

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