Re: Re : HP SUPPORT


i think they got Ang Poon Kah to write the service standard

On Sun, 29 Jun 2008 18:37:10 +0800, "NEWSREADER" <calvin_111@xxxxxxxxxxx> wrote:



Translation is not need. What is needed is a clarification of HP Service
standard. Can HP support (outsource) close the customer request for
support even thought the issue is still outstanding?

Anyone know the email address to send to HP besides HP support.


Send this to the MD or CEO of HP and ask him/her to translate it into decent
English!
LOL
"NEWSREADER" <cxxxx_...@xxxxxxxxxxx> wrote in message
news:g3lgs1$ait$1@xxxxxxxxxxxxxxxxxxxxxxx
The following email messages have been received from HP Support. Can
anyone care to share their experiences & comment.


1) I am SXXXX K and would like to confirm you that HP Scanjet G3010 Photo
Scanner when used with applications like MS office 2007 and Acrobat 8 works
fine with Windows XP and Vista.( May 16, 2008 5:19 PM)


2) Further I regret to inform you that currently there is no patch
available to include this software in the list supported. The HP team is
currently working on the same and it may be released in coming future. (May
30, 2008 2:17 PM)


3) Thank you for emailing HP. Your incident is closed or could not be
found . (June 08, 2008 10:58 PM)


SXXXX KXXXXr
TL- eDelivery-Ops VoGSC
Hewlett Packard IXXa Limited
Email: - sXXX...@xxxxxx


I believe Singapore HP support are now outsourced to HP IXXXa, who in
turn outsource to another outsource company . Are their service standards
acceptable?



.

Relevant Pages

  • Re : HP SUPPORT
    ... Translation is not need. ... What is needed is a clarification of HP Service standard. ... Can HP support close the customer request for support even thought the issue is still outstanding? ... I believe Singapore HP support are now outsourced to HP IXXXa, who in turn outsource to another outsource company. ...
    (soc.culture.singapore)
  • ANNOUNCE: BEAST/BSE v0.6.1
    ... BEAST is a powerful music composition ... generation back-end separated from all GUI activities. ... Outstanding new features include support for skins, ... Updated Catalan translation ...
    (comp.os.linux.announce)
  • Deadline Extension - AMAS-BT - Workshop on Architectural/MicroArchitectural Support for
    ... Mauricio Breternitz, Intel ... large scale use of Binary translation and ... MicroArchitectural Support for Binary Translation. ... Hardware assistance for translation and code discovery: ...
    (comp.compilers)
  • RE: HELP !! Security tranlation wizard
    ... recommended that you contact Microsoft Product Support Services via ... I had a problem with the Security Tranlation wizard, ... Please verify there is no other server with the same name on the ... If I use the Sercurity Translation Wizard does it translate individual ...
    (microsoft.public.windows.server.migration)
  • Re: Better than fiction!
    ... Does all this mean you support and/or admire Ahmadinejad and his ... Farsi to English translation of his words that was done in Iran. ... rights ordinary Iranians had under the Shah. ...
    (misc.writing)