Re: POSB ATM MACHINEIS LANGGAR TIANG DAH!
- From: "news.news" <cyber@xxxxxxxxxxxx>
- Date: Fri, 30 Sep 2005 19:53:37 +0800
Anyway, he can drive all the way to Funan with cash card! and pay parking
fee.
I am sure he can try to make use of the cash card to get some food, loan
some money or use a credit card (believe he has one).
Most important, get a spare account from another bank! 2 is better than one.
"lobert...." <lobert@xxxxxxx> wrote in message
news:dhi5ob$n1q$1@xxxxxxxxxxxxxxxxxxxxxxx
> Open another account with OCBC or UOB as backup so that you will not go
> hungry without food for your lunch or the need to rush to get another ATM
> card.
>
> Bandit wrote:
>> I think I shall take up your suggestion. Abandon this POSB bank! But then
>> got to cancel my internet banking account, Giro account, Pay account ( I
>> got my pay thru here ), cheque account ( current account is linked to
>> this account ), all my other mthly payment accounts eg my parents' where
>> I pay them mnthly thru this account NOT to mention my son's school fees,
>> PUB bills, HDB bills, Singtel bills etc etc.... Got to take a day's leave
>> to settle all these! Arse luck really!
>>
>>
>>
>> "ardeedee" <ardeedee1@xxxxxxxxxxx> wrote in message
>> news:433bd42a$1@xxxxxxxxxxxxxxxxxxxxxx
>>
>>>>From the people's bank to the People Action Bank?
>>>
>>>"Bandit" <palmuser@xxxxxxxxxxxxxx> wrote in message
>>>news:dhgf4h$sgo$1@xxxxxxxxxxxxxxxxxxxxxxxxxx
>>>
>>>>On 29/9/05 11am, I was using my POSB ATM card intending to
>>>>withdraw cash $100 from the POSB ATM machine at Clementi Ave 5
>>>>near to Blk 320. To my horror, it just suddenly gobbled up my card
>>>>without any warning at all! I was sure that my card was not damaged or
>>>
>>>that
>>>
>>>>I keyed in
>>>>the wrong PIN nos! I then called up the Customer Hotline. The lady
>>>
>>>customer
>>>
>>>>service officer
>>>>was most polite when I explained to her the situtation. She confirmed
>>>>that
>>>>the said ATM machine is faulty! She told me that I could go to any POSB
>>>>branch to get
>>>>an ATM card replacement or wait for a few days for them to mail it to
>>>>me.
>>>>
>>>>But then I told her that it's my meal break now and I need the money to
>>>
>>>buy
>>>
>>>>my lunch!
>>>>I was working then and I got only 1 hr of meal break. Without the cash,
>>>>I
>>>>would go hungry!
>>>>>From my experience most of the POSB banks in the HDB areas are always
>>>>crowded as
>>>>they have reduced the number of staff and also branches in order to
>>>
>>>save/cut
>>>
>>>>opertaing costs.
>>>>If the POSB banks were manned by human tellers, it's always very
>>>>crowded.
>>>>
>>>>It is not fair to me as it's not my fault and that I had either to wait
>>>>for a few days or I had to waste my time in one of the crowded branches
>>>>just to get back my ATM card! What arse luck I got into! Now I got no
>>>
>>>money
>>>
>>>>to spend as
>>>>I usually draw some cash around $100 to $200 and keep in wallet. When I
>>>>finish spending,
>>>>then I draw some more cash and top up my wallet! Now it seems that I got
>>>
>>>to
>>>
>>>>go hungry without
>>>>food for my lunch!
>>>>
>>>>The lady was most sympathetic and apologised to me. I then decied to go
>>>
>>>all
>>>
>>>>the way to Funan IT
>>>>Mall POSB bank as it is usually NOT crowded and that it opens until 7pm!
>>>>I
>>>>got to put aside
>>>>and cancelled all my other activities / schedules just to ruch down to
>>>
>>>Funan
>>>
>>>>to retrieve my ATM card!
>>>>I got to waste my time, petrol, ERP charges and parking charges just to
>>>
>>>get
>>>
>>>>to Funan IT Mall just
>>>>to get back my card or I will not have money to spend for the next few
>>>
>>>days
>>>
>>>>at all!
>>>>
>>>>I only got one bank ie POSB Savings Bank since I was in Pri 1 more than
>>>>30
>>>>yrs ago!
>>>>That is the only bank I know. I have seen it
>>>>grow from strength to strength but recently there is lots of blunders. I
>>>>related this
>>>>incident to my friend. They also had same encounters! Recenlty he too
>>>>had
>>>
>>>a
>>>
>>>>similar problem.
>>>>When he withdrew cash $400, he was given only cash $392! How come there
>>>>is
>>>>$2 amongst
>>>>the dollar notes? He quickly called up the hotline and was told to
>>>>collect
>>>>the balance
>>>>$8 from a POSB bank human teller! But then my friend like me becoz of
>>>>the
>>>>$8, he got to
>>>>waste his time going to the ever crowded POSB bank to get back his $8!
>>>>It
>>>>really is nonsense - like
>>>>I told the polite customer service officer! The lady customer service
>>>>officer by the name of
>>>>Eline in Funan was also most helpful when she allowed me to straight
>>>
>>>access
>>>
>>>>and issue me
>>>>a replacement ATM card through her collegue without Q! I would like to
>>>>thank the
>>>>2 lady customer service officers for their patient and politeness BUT NO
>>>>THANKs to POSB
>>>>lousy, inefficient and unreliable ATM machine service. Made me waste my
>>>
>>>time
>>>
>>>>& money just to
>>>>get back my ATM card! I had to go hungry during lunch also becoz I had
>>>>no
>>>>money left to buy my food!
>>>>ANY ONE HAVING THE SAME ENCOUNTERs? Would you like to share how
>>>>efficient
>>>>POSB is?
>>>>
>>>>
>>>
>>>
>>
.
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