Malaysian Exports Old U.S. Technology



Malaysian Exports Old U.S. Technology

(AP Photo/Gene J. Puskar) :: Mary Tiong works in her warehouse full of computers
and monitors in Pittsburgh, Tuesday, May 1, 2007. Tiong's company, Second Life
Computer Remanufacturing, recycles discarded computers and monitors and
re-manufactures them for use in local non-profits and developing nations. By
Associated Press
DANIEL LOVERING
Updated: 5/3/2007

PITTSBURGH

In her native Malaysia, Mary Tiong developed a reputation for selling leftover
computer monitors for a large manufacturer behind the industry's best-known
brands. She earned a nickname: The Monitor Queen.


From her new base in Pittsburgh, Tiong continues to move large quantities of
monitors. But now, she ships thousands of discarded models with computers back
to Malaysia, where they are rebuilt and sold in poor countries, mostly in
Southeast Asia.


Tiong, 41, says her company, Second Life Computer Remanufacturing, has
environmental and philanthropic goals: It helps stem a rising tide of electronic
waste in the United States and fulfills a need for basic computer equipment in
the developing world.


But she hopes to expand her operations by establishing a training program to
teach local students how to rebuild aging computers, which often can be used for
office work, Web surfing and e-mail ? and saved from the scrap heap.


The program would create jobs and demonstrate that ''somebody's junk is another
person's treasure,'' Tiong said.


Her office is in a small warehouse jammed with monitors and PCs wrapped in
plastic and stacked on wooden pallets. The computers and monitors, some plucked
from U.S. classrooms, law offices or pharmacies, might have been donated to or
purchased by Tiong for $10 or less a piece.


''But I know that if you can make it work and get somebody to use it, the value
is much better than a few dollars,'' she said.


Since 2005, Tiong's firm has sent 35 shipping containers to remanufacturing
facilities in Kuala Lumpur and Penang, Malaysia. One container holds as many as
2,000 computers, or between 800 and 1,000 monitors.


In Malaysia, workers test and repair the equipment, perhaps cracking open
computers to replace parts or polishing monitor tubes and repainting their
plastic cases in bright hues.


In many cases, the devices are returning to their country of origin ? Malaysia.
Tiong, who was born in Malaysia's Sarawak state on Borneo Island, says that
gives her a unique perspective on the discarded technology.


''Because I'm from Asia ... I know where they come from,'' she said.


After working as a distributor for the Taiwanese electronic parts maker Lite-On
Technology Corp., Tiong began traveling on her own to the United States in 1998.
She bought containers loaded with monitors and shipped them back to Malaysia,
where she had a factory that rebuilt or refurbished them. She then sold the
equipment to customers in Singapore, Russia and Papua New Guinea.


The following year, Tiong began dealing in computers as well, buying old PCs in
Atlanta, Boston and San Francisco, among other cities. In 2000, she expanded to
suppliers in Australia and, in 2004, to Canada.


She came to Pittsburgh in 2004 and formed Babylon Industries, the parent company
of Second Life Computers. She said her company's revenue fluctuates, but that it
probably averages about $500,000 annually.


The units are sent to schools and other customers in Malaysia, Thailand,
Vietnam, Indonesia and Argentina; Tiong's distributors are hoping to tap into
markets in Peru and South Africa. Some equipment is sold at minimal cost ? less
than $100 ? to rural villagers, she said. Some have been refurbished in
Pittsburgh and donated to local schools.


Jim Rapoza, chief technology analyst for the publication eWeek, said ''getting
rid of old equipment is a big issue'' for many businesses.


''Usually, you can't find anyone interested in buying this stuff,'' though the
pace of computer techology has slowed enough that slightly older machines are
still useful for many tasks, including Web surfing and e-mail, he said.


Tiong tries to avoid recycling ? destroying the machines or breaking them down
for parts ? saying her mission is to restore them so they can be used by people
who are unable to afford the latest technology.


She is not alone. Many U.S.-based groups collect and refurbish computers and
send them abroad, according to Rob Zopf, vice president of operations at the
National Cristina Foundation, a Greenwich, Conn.-based group that distributes
donated computers to schools and charities across the country.


''The other side of the issue is there are people who collect equipment here in
the U.S. (and) send it overseas in the name of reuse, although they're really
sending it as a way of disposing of e-waste in a much less environmentally
friendly way than one might like by taking components we might not want in our
landfills and giving them to the Third World,'' he said.


Second Life says on its Web site that less than 1 percent of its refurbished
equipment, 2 percent of its remanufactured equipment and 5 percent of its
recycled equipment goes to the landfill. Tiong said little is wasted because
even small parts, such as chips, can be reused.


???


On the Net:


Second Life Computer Remanufacturing: http://www.secondlifecomputer.com

====================================
'Monitor Queen' of Malaysia gives computers a new life
POSTED: 1623 GMT (0023 HKT), May 3, 2007
Adjust font size:
PITTSBURGH, Pennsylvania (AP) -- In her native Malaysia, Mary Tiong developed a
reputation for selling leftover computer monitors for a large manufacturer
behind the industry's best-known brands. She earned a nickname: The Monitor
Queen.

From her new base in Pittsburgh, Tiong continues to move large quantities of
monitors. But now, she ships thousands of discarded models with computers back
to Malaysia, where they are rebuilt and sold in poor countries, mostly in
Southeast Asia.

Tiong, 41, says her company, Second Life Computer Remanufacturing, has
environmental and philanthropic goals: It helps stem a rising tide of electronic
waste in the United States and fulfills a need for basic computer equipment in
the developing world.

But she hopes to expand her operations by establishing a training program to
teach local students how to rebuild aging computers, which often can be used for
office work, Web surfing and e-mail -- and saved from the scrap heap.

The program would create jobs and demonstrate that "somebody's junk is another
person's treasure," Tiong said.

Her office is in a small warehouse jammed with monitors and PCs wrapped in
plastic and stacked on wooden pallets. The computers and monitors, some plucked
from U.S. classrooms, law offices or pharmacies, might have been donated to or
purchased by Tiong for $10 or less a piece.

"But I know that if you can make it work and get somebody to use it, the value
is much better than a few dollars," she said.

Since 2005, Tiong's firm has sent 35 shipping containers to remanufacturing
facilities in Kuala Lumpur and Penang, Malaysia. One container holds as many as
2,000 computers, or between 800 and 1,000 monitors.

In Malaysia, workers test and repair the equipment, perhaps cracking open
computers to replace parts or polishing monitor tubes and repainting their
plastic cases in bright hues.

In many cases, the devices are returning to their country of origin -- Malaysia.
Tiong, who was born in Malaysia's Sarawak state on Borneo Island, says that
gives her a unique perspective on the discarded technology.

"Because I'm from Asia ... I know where they come from," she said.

After working as a distributor for the Taiwanese electronic parts maker Lite-On
Technology Corp., Tiong began traveling on her own to the United States in 1998.
She bought containers loaded with monitors and shipped them back to Malaysia,
where she had a factory that rebuilt or refurbished them. She then sold the
equipment to customers in Singapore, Russia and Papua New Guinea.

The following year, Tiong began dealing in computers as well, buying old PCs in
Atlanta, Georgia, Boston, Massachusetts and San Francisco, California, among
other cities. In 2000, she expanded to suppliers in Australia and, in 2004, to
Canada.

She came to Pittsburgh in 2004 and formed Babylon Industries, the parent company
of Second Life Computers. She said her company's revenue fluctuates, but that it
probably averages about $500,000 annually.

The units are sent to schools and other customers in Malaysia, Thailand,
Vietnam, Indonesia and Argentina; Tiong's distributors are hoping to tap into
markets in Peru and South Africa. Some equipment is sold at minimal cost -- less
than $100 -- to rural villagers, she said. Some have been refurbished in
Pittsburgh and donated to local schools.

Jim Rapoza, chief technology analyst for the publication eWeek, said "getting
rid of old equipment is a big issue" for many businesses.

"Usually, you can't find anyone interested in buying this stuff," though the
pace of computer technology has slowed enough that slightly older machines are
still useful for many tasks, including Web surfing and e-mail, he said.

Tiong tries to avoid recycling -- destroying the machines or breaking them down
for parts -- saying her mission is to restore them so they can be used by people
who are unable to afford the latest technology.

She is not alone. Many U.S.-based groups collect and refurbish computers and
send them abroad, according to Rob Zopf, vice president of operations at the
National Cristina Foundation, a Greenwich, Connecticut-based group that
distributes donated computers to schools and charities across the country.

"The other side of the issue is there are people who collect equipment here in
the U.S. (and) send it overseas in the name of reuse, although they're really
sending it as a way of disposing of e-waste in a much less environmentally
friendly way than one might like by taking components we might not want in our
landfills and giving them to the Third World," he said.

Second Life says on its Web site that less than 1 percent of its refurbished
equipment, 2 percent of its remanufactured equipment and 5 percent of its
recycled equipment goes to the landfill. Tiong said little is wasted because
even small parts, such as chips, can be reused.

.



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