Re: Incorrect Prism - Any Legal Action?



On Apr 27, 10:34 pm, MattBroder...@xxxxxxxxx wrote:
I have recently found out that my main pair of glasses has something
like a 2.5 diopter prism (I'm not sure of the correct terminology) in
one of the eyes, offsetting the lens centers. My Rx did not call for
this prism, and I have had problems with the glasses since first
getting them - although I thought it was due to a bad fit after about
a week or two. What eventually happened was that they started to
naturally get pushed into "misalignment" by my constant adjusting to
make them wearable, but I still noticed weird double vision when
taking them off and putting them on. However, I have been so busy away
at school I haven't had a chance to ask anyone about it until now -
thought the headaches were stress

I was told that there are certain legal standards that a lens maker
has to follow, and that my values were out of "tolerance" - almost 3mm
when my acceptable level is +/- 1mm. Other than asking the original
vision center to replace the lenses, am I entitled to or should I take
any legal action? Its kind of ironic that I did get into a car
accident two days before learning about the lenses being
incorrect...but I was not at fault.

Any advice would be great. Thanks.

sounds like you were more inconvenienced than harmed.
I would expect the optician to accommodate you and do his/her best to
keep you as a client.

.



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