Re: Delta discontinuing parts for older tools...

Wonder how long it will be before ads for products will carry the lable "not
available in California"?

"joe2" <joe2.1z4kxi@xxxxxxxxxxxxx> wrote in message
news:joe2.1z4kxi@xxxxxxxxxxxxxxxx
>
> John Dill Wrote:
> > If any of you out there have any older Delta equipment, be advised that
> > Delta ( B&D) is dropping a lot of parts/support for older tools. B&D
> > sunset policy is 6 years for parts support. Better order what you
> > need
> > now, if it isn't already too late... John
>
>
>
> Not for those in California. If you have something that plugs into the
> wall, California REQUIRES the manf to have parts on hand to exact any
> warranty repair for 3-years after the item is sold, regardless of the
> term of the written warranty. And, manfs are required to have all
> parts available for 7-years after the product is sold. It's not
> Delta's choice to make.in California.
>
> Calif has some wicked-cool consumer protection laws. Manfs are
> required to maintain warranty repair facilities in the vicinity of
> where the product is sold, a toll-free 800 number must be provided with
> the item, if something needs warranty repair, the warranty is frozen in
> place until the product is repaired (as of Jan '05 consumers must be
> notified in writing of this) and after repair the warranty resumes
> where it left off.
>
> Any manf that thinks they will dump repair issues on the consumer needs
> to think again. Calif law makes all retailers of electrical/electronic
> products a warranty drop-of station, and makes the retailer liable for
> the warranty repairs. There are laws that allow retailers to collect
> damages from the manf, but it is all transparent to the consumer.
> Basically, if Delta won't step up to the plate, any local Delta
> retailer can be hauled into small claims court, then the retailer can
> withhold payment on goods they receive from Delta.
>
> Should my Delta Unisaw ever require warranty repair, Delta is REQUIRED
> to come to my home and do the repair, or pick the saw, fix it and
> return it at no charge to me. Anything that uses electricity, weights
> more than 70-lbs, is awkward to carry, or is 'installed' is required to
> be repaired in at the home or pick up and deliver is to be arranged and
> paid for by the manf. AT 300+ lbs, it's definitely Delta's problem.or
> at least a local Delta retailer's problem.
>
> Oh, and if Delta doesn't complete the repairs within 30-days, they are
> required to buy back the product.
>
>
> --
> joe2


.

Relevant Pages

  • Re: Delta discontinuing parts for older tools...
    ... warranty repair for 3-years after the item is sold, ... Any manf that thinks they will dump repair issues on the consumer needs ... Basically, if Delta won?t step up to the plate, any local Delta ...
    (rec.woodworking)
  • Re: Delta discontinuing parts for older tools...
    ... >Should my Delta Unisaw ever require warranty repair, ... It is a wonder that anyone does business in California these days with all ...
    (rec.woodworking)
  • Re: CRT Repair
    ... Dallas) suggests that it is not feasable to repair the unit - they ... before they could return it (they have to ship it to California). ... It looks like I might be out of luck. ... Sad tale. ...
    (sci.electronics.repair)
  • Re: Delta 12.5 portable planer
    ... Sounds like a broken key or broken gear. ... Delta to review the problem. ... They have contracts with most local tool repair shops. ... to repair the planer. ...
    (rec.woodworking)
  • Re: CRT Repair
    ... Dallas) suggests that it is not feasable to repair the unit - they ... before they could return it (they have to ship it to California). ... and that I have to put a bunch of money ... Ignore the above shops and go ...
    (sci.electronics.repair)
Loading