Re: Adobe Premiere Elements question

Bob Ford wrote:
I have been working with Premiere Elements for about 1 month now and
have completed my first 60 minute project with it.

I have 2 DVD burners in my system - main one is in the computer case
and is a Plextor PX-716A and the other is a Pioneer and is part of a
Primera robotic duplicating system.

The issue is being able to burn a DVD from the Elements program. At
first I was able to burn 3 DVDs directly to the Plextor drive but
there was always some hinky crap about the drive not being ready, no
media present etc. when these things were not true. Now it will
absolutely not burn a disc in the Plextor but it will in the Pioneer
drive.

I can copy the same 60 minute program in my computer using my Toshiba
read only DVD drive as the source and the Plextor as the burn drive
and doing so using Nero. Tells me that the Plextor is working fine
which I thought was the case.

Many phone calls to Adobe tech support have left the telling me they
think the Plextor drive has failed. I don't agree with that and I am
wondering if there are some compatibility issue between Elements and
the Plextor?

Any ideas appreciated. Thanks.
Bob Ford
Images In Motion
www.imagesinmotion.com

Go to your DVD players company webpage and see if there is a driver and/or firmware update available. If you're running on older drivers/firmware it's possible that PE won't recognize the drive properly. Also, if the drive is old it may not be recognized properly (although I've never heard of that problem with main-stream hardware, just the cheap knock-offs). Alternatively, you drive may have actually failed (does it work with other programs), like adobe has suggested.

I usually export as MPEG and then burn with DVD-rendering software, but then again, I'm usually combining multiple videos into one disk, so the "extra" work is needed.

Bryan
.

Relevant Pages

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