Re: Cape Liberty???



Brian K wrote:

The lesson I've learned from this is to bring all email communications I
may have with a hotel along with reservation documents. Also, be sure
to confirm charges, fees, and taxes before arrival. Then if anything
is hinkey, produce said documents and show them to the manager. Then if
a room change is required to fix things, make it clear to the manager
that since the mix up was their fault that no additional charges are
expected or will be paid. If fact your hotel manager would be in remiss
if he didn't comp you for the first night of your stay.

Well the room was pre-paid with Priceline, and they did change
us to the room with 2 double beds, so it was not that big a
deal. And I was never told of any additional charges. I'm
assuming it was just a screwup on their part, but I am letting
AMEX handle it since it was so easy to file a dispute on their
website.

Bill
.

Relevant Pages

  • The Hotel Bill & IMPACT OF JOB CHANGE
    ... Subject: The Hotel Bill ... A husband and wife are traveling by car from Key West to Boston. ... The Manager appears, listens to the man, ... The driver screamed, lost control of the car, nearly hit a bus, ...
    (rec.humor)
  • Re: One of those days...
    ... We DO get sorely pissed off at hotel managers and duty managers who ... we ran into a really nasty hotel manager. ... bride asked us to play on for another ten minutes as her new husband ... playing past the buffet start time. ...
    (rec.music.makers.percussion)
  • Double charged by Travelocity and Galt Hotel in Louisville -- be careful -- long
    ... So, when it came time to get a reservation for the Symposium, the only avenue open was via Travelocity -- somebody posted to this forum that they had rooms. ... I booked through them and their confirmation said that my credit card had been charged and this was a PREPAID reservation. ... My wife did the check in duties and gave them our credit card for incidental charges -- restaurant, parking, etc. ... A week or so later I received a bill from the hotel in the mail and the charges were still there. ...
    (rec.crafts.woodturning)
  • Re: The other side of Thailand: "Bangkok Rude? Get out of here!"
    ... Typically we had our breakfast at the hotel's dining room. ... were reluctant to tell me who was the dinning room manager on duty. ... I told her about this rude waitress, (I took note of the rude ... hotel first, and then told him that this was the first time we ran into ...
    (soc.culture.thai)
  • excess charges?
    ... Next time you think your hotel bill is too high you ... >>A husband and wife are traveling by car from Key ... the man insists on speaking to the Manager. ...
    (alt.support.mult-sclerosis)