Travel Agents Are Teammates!

Hi Everyone,

I received this press release from the Sabre Holdings Corporation and
thought it would be of interest. If you have missed any of my news'
postings, they are available on my web site.

Best regards,
Ray
LIGHTHOUSE TRAVEL
800-719-9917 or 805-566-3905
http://www.lighthousetravel.com


Travel Agents Are Teammates When Times Are Tough

Sabre Salutes Travel Agents for Dedication to Customer Service During
Recent Hurricanes

SOUTHLAKE, Texas Oct. 3, 2005
Sabre Travel Network today saluted travel agents for their
unparalleled efforts in customer service and providing a personal
connection for travelers during the recent Gulf Coast hurricanes. When
an emergency strikes -- when travelers need special time, attention
and human care -- traditional travel agents are only a phone call away
-- even when they've been impacted by the crisis themselves.

Scott Evans, president of TravelCorp International, a World Travel
Partners (WTP) affiliate, and his staff of 18 evacuated their New
Orleans office on Friday night, August 26.

Even as the TravelCorp staff left their homes and listened to the news
of levees breaking, flooding and widespread destruction, they made
plans and took steps to continue serving their customers and running
their business.

Melissa Deffet, director of administration and finance at TravelCorp,
was in New Orleans at the time and evacuated to Houston with the team.
Deffet immediately became the TravelCorp ground coordinator in charge
of technology connectivity, communications and administration.
Customers received emails that the agency was up-and-running, and the
company Website was updated with new contact information. When
customers asked what they could do to help, they were asked to keep
booking travel and doing business with TravelCorp. And they responded.
Business is brisk, and clients have made assurances they'll be working
with the agency for the long term as a result of the personal
connection they received during their time of crisis.

"We're an eight-cylinder car working on seven cylinders today," said
Evans, one week after the storm made landfall. "But we intend to not
only maintain our business, but look for new growth opportunities in
upcoming days and weeks. This wouldn't have been possible without the
support of WTP and other external partners and friends like Sabre, and
the great spirit and efforts of our entire staff."

As Hurricane Rita approached, some TravelCorp employees evacuated
Houston while others remained in the city to ride out the storm. In
the end, Houston was spared as Rita made landfall farther up the Gulf
Coast than originally expected.

TQ3Navigant -- Marine and Oilfield Services Division

Before Hurricane Katrina made landfall, TQ3Navigant's Marine and
Oilfield Services division began action on previously developed
contingency plans, moving thousands of petroleum workers from rigs and
refineries in the Gulf of Mexico to safer locations.

"When you are used to hearing a voice, and knowing a person, there's
no replacement for that when you need it most," said Judy ("JP")
Peplinski, director of TQ3Navigant's Marine and Oilfield Services
division. "That's part of the value we bring. Our clients know that if
a hurricane is bearing down on their location, we're on the job, and
we're on it for them."

But when Katrina hit, it did more than throw off the clients'
operations - it destroyed TQ3Navigant offices in New Orleans. Without
offices, and some agents homeless, it was more challenging than ever
to provide clients with a personal touch. Some of the displaced agents
evacuated to the Houston office and relatives' homes where they were
able to serve their customers remotely. And when some agents landed in
locations with no computer at all, the agency shipped laptops
overnight loaded with Sabre software.

"Our dedicated teams and personal interaction make it possible,"
Peplinski said. "As Katrina approached, we worked directly with
clients to evacuate the rigs Saturday. Monday and Tuesday, we were
already moving teams back out to rigs and ensuring accommodations for
those displaced by the storm. Personal touch was extremely important
during this operation. To be able to pick up the phone and call
someone who is personally involved in your travel, that's just
invaluable. You don't get that without a travel agent."

Before Hurricane Rita veered from its projected course, which was
directly at Houston and TQ3Navigant's offices there, Peplinski and a
team of 11 evacuated to TQ3Navigant's Chicago office. There they
operated a specialized 24/7 support desk to manage global oil and gas
clients remotely during the evacuation and storm period to provide
seamless service, support and reporting until threats from Rita had
subsided.

Chris Kroeger, senior vice president of Sabre Travel Network, North
America, said, "We at Sabre Travel Network would like to salute these
customers for their outstanding service in the midst of challenging
circumstances. Travel agents provide a value that goes beyond booking
and information sharing. When anticipating and dealing with a natural
disaster that affects so many people and so many travelers, like a
hurricane, travel agents are an invaluable teammate. Whether corporate
or leisure, air or cruise travel, the traveler has another human being
in their corner, and that's a powerful force."

About Sabre Travel Network

Sabre Travel Network, a Sabre Holdings company, provides access to the
world's leading global distribution system (GDS) enabling agents at
more than 50,000 agency locations worldwide to be travel experts. The
Sabre GDS, the first system to connect the buyers and sellers of
travel, today includes more than 400 airlines, approximately 60,000
hotels, 37 car rental companies, nine cruise lines, 35 railroads and
220 tour operators. Key brands of Sabre Travel Network include
GetThere, the leading Web-based corporate travel reservation
technology, and Jurni Network, the unique leisure travel agency
consortium that enables members to sell more products from preferred
travel suppliers using sophisticated market intelligence.

Sabre Holdings Corporation (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at http://www.sabre-holdings.com.

Sabre Travel Network, the Sabre Travel Network logo, Jurni Network and
GetThere are trademarks and/or service marks of an affiliate of Sabre
Holdings Corporation. All other trademarks, service marks, and trade
names are the property of their respective owners.
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