Re: United moved us to different flights without telling - missed the flight and paid extra
- From: DevilsPGD <spam_narf_spam@xxxxxxxxxxxx>
- Date: Tue, 31 Jul 2007 13:29:37 -0600
In message <1185883162.679510.152060@xxxxxxxxxxxxxxxxxxxxxxxxxxx> me
<oconnell@xxxxxxxxxxxxxxxx> wrote:
On Jul 31, 1:37 am, DevilsPGD <spam_narf_s...@xxxxxxxxxxxx> wrote:
In message <h7GdnS26cuPc9DPbnZ2dnUVZ_sSln...@xxxxxxxxxxxx> "rieker"[snip]
<rieker5.nospam.e...@xxxxxxxxxx> wrote:
Whom should I best contact at United to get my $1300 back
If you paid for the original ticket with a credit card, that is the place to
start. Dispute the charge.
Personally, I'd start with a letter to the airline, then move on to a
credit card dispute -- At least give them a good faith opportunity to
make good on it.
Problem is that there is some time limit. It will be doubly
difficult since the bill with this charge was probably already
paid. I'd initiate the process with the CC company and
move ahead with the airline as well. The two won't know
what the other is doing and you can terminate one process
if the other is successful.
While true, the regular time limits don't apply in a
services-not-rendered case like they do for outright fraud, since you
cannot reasonably have known that the airline wouldn't bother to honour
the contract until the appropriate time.
I've done a claim 18 months after the fact, due simply to the delay in
letter writing on a service that was sold as no-expiry, when the company
expired the unused credit after 12 months.
--
Americans couldn't be any more self-absorbed if they were made from equal
parts water and papertowel.
-- Dennis Miller
.
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