Re: Golfsmith and service

I have also found GS service sometimes hit or miss. For the most part it is
usually good to very good but every once in awhile it leaves a lot to be
desired.

That said, when it comes to components and clubmakeing/repair, the guys in
the Austin, TX shop are pretty damn good. They don't just hawk components or
tools and they have provided me with several useful tips and advice on
subjects such as "reshafting a borethrough driver head". I'm a visual guy so
having someone actually "show me" vs just trying to explain it can be all
the difference I need.

The 800 phone line usually has pretty knowledgeable folks too. Again I have
had many more good experiences with the 800 number than bad.

I think of GS as the LL Bean of golfing. Rarely disappointed, usually very
satisfied, not the cheapest but very dependable quality.


"lucky4fingers" <only4@xxxxxxxxxxxxxxxxxx> wrote in message
news:Xns981DE4A2EA06BwheresTheFifthcom@xxxxxxxxxxxxxxx
I was at the GS store in Denver ready to buy a new set of clubs. Service
was non existent. Hung around for approx. an hour. Store was busy but
plenty of sales drones there. Not one offered/asked if they could help.
Hung around close to several that weren't busy with other customers. No
reaction. Is this typical? Needless to say I left. I'll go to a smaller
store that will actually provide some service and advice - (or at least
pretend to.


.

Relevant Pages

  • Re: Golfsmith and service
    ... Hung around close to several that weren't busy with other customers. ... I'll go to a smaller store that will actually provide some service and advice - (or at least pretend to. ... replacement driver shaft to stick to the head for full week. ...
    (rec.sport.golf)
  • Re: Golfsmith and service
    ... Hung around close to several that weren't busy with other customers. ... store that will actually provide some service and advice - (or at least ... replacement driver shaft to stick to the head for full week. ...
    (rec.sport.golf)
  • Re: Golfsmith and service
    ... but I hate it when I am asked ten times if I might ... Hung around close to several that weren't busy with other customers. ... store that will actually provide some service and advice - (or at least ...
    (rec.sport.golf)
  • Re: Golfsmith and service
    ... Store was busy but plenty of sales drones there. ... Hung around close to several that weren't busy with other customers. ... I'll go to a smaller store that will actually provide some service and advice - (or at least pretend to. ...
    (rec.sport.golf)
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