Re: New Old Stock from Universal Radio?
- From: "DeWayne" <k9kz@xxxxxxxxxxx>
- Date: Thu, 05 Jan 2006 05:57:07 GMT
<greg@xxxxxxxxxxxxxx> wrote in message
news:1136436970.870078.111330@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Sent the old-stock unit back to Universal on 12/23/2005. Got a call
> from Universal (Tony) on 12/28/2005 (five days later) that it had been
> received and a new unit was available and on its way.
>
> Called today (1/04/2006, 12 days after old unit sent to UR, 7 days
> after being old new unit was "on its way") to order some additional
> parts.
>
> Asked about status of replacement, which I had expected to be delivered
> last Friday. Hadn't shipped yet. MIGHT ship THIS Friday. If so,
> would get here 1/10/2006, 2.5 weeks after I sent in old unit, two weeks
> since I was told it was available and "on its way." (note I am 2 days
> by UPS GROUND from Universal).
>
> Note original unit was ordered December 5th, online, from Universal.
> Now going on one month since order and no unit.
>
> I've been a customer of Universal for a decade and a half. I don't
> know what's going on over there.
>
> greg
>
That is certainly pathetic!
.
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