Re: pixmania lies on delivery estimate and more

KGB (KGB) wrote:
On 25 Oct 2007 19:10:35 GMT, Marty Fremen <Marty@xxxxxxxxxxxxxx>
wrote:

"KGB" <FedUpWithSpam@xxxxxxxxxxxxxxx> (KGB) wrote:

Checking
their terms and conditions "Microwarehouse.co.uk" small print says
that; 1) you cannot cancel an order once made and; 2) next day
delivery means the next day after they get them in stock -
I've experienced this with online shops too, they say "next day delivery" but *which* next day? The next day after tomorrow? The next day after they decide to process the order? Even the delivery firms lie about this let alone the shops themselves. Many of them use Citilink for instance, but IME Citilink's idea of "next day" is "the day after we feel like delivering it".

Hi

I know what you mean. One problem I have is that I live in a remote
part of the UK. I am absolutely certain that, in order to keep costs
down, delivery firms wait until they have several parcels to deliver
in my area. This means that a parcel guaranteed "for next day
delivery" could be lying round the depot for several days waiting for
a full load before being sent out. You can see this if you track the
parcel online. It gets to my local depot (75 miles away) then just
sits there for a few days. When the parcel eventually arrives, the
van is usually half full of other items to deliver. If you try and
chase it up (assuming you can find out, a) which is the delivery firm
and b) a telephone number), they always have an excuse, the most
common being "the driver couldn't find the address so brought it back
again" and "there was nobody in when he tried to deliver it", both
excuses being patently bullsh#t. Complaining to the supplier falls on
deaf ears; having processed the credit card and despatched the order
they aren't interested.

I am also fairly certain that this is not just peculiar to where I
live - any other part of the UK well away from centres of population
presumably has the same problem.


Regards
KGB

Remote? In the UK? Amusing. Tell that to someone living in the REALLY remote parts of the US or Canada, where they are a day's drive from anything remotely resembling a 'city'. Grin.

Still, delivery even in some small towns is rather 'iffy'. I ordered some books to be delivered to my father in law's house since I planned to be there for a week, and I found they had been dumped over the fence at the house next door (it belongs to my brother in law, so I looked at the package). It sat out in the rain that night, and I was MUCH less than pleased! I guess this is 'normal' for UPS in that area. The funny thing is that my brother in law was a supervisor for UPS in California for several years, and he found nothing unusual about this. Sigh.

I guess that is the price (one of many) you pay for rural living.
.

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