Re: Nikon USA's Official Statement On Gray Market Goods


"SMS" <scharf.steven@xxxxxxxxxxx> wrote in message
news:Tx1Ue.12761$p%3.52345@xxxxxxxxxxxxxxxxxxxx
> David Keller wrote:
>
>> Essentially, Nikon USA would be shooting themselves in the foot if their
>> policies benefitted people who buy Grey Market gear.
>
> How is charging for service of cameras shooting themselves in the foot?

I don't think I have to explain what it means to NikonUSA if people buy GM
gear everytime rather than official NikonUSA gear. And since GM gear is
cheaper, what is the only thing keeping people from buying it most of time.
Yep, that's right....warranty and service.

By not servicing GM gear, NikonUSA is protecting their market. And they are
not the only organization in the world that services only what they sell, or
services only that which has been purchased or acquired via their
established channels.

> With a non-U.S. camera, you get no warranty service in the U.S. no matter
> where you bought the camera, that's fair enough, even if other
> manufacturers aren't such jerks about it. But they are really alienating
> customers when they won't provide service for a fee. People that
> occasionally buy something grey market, for whatever reason (and it isn't
> always price) also are likely to have a lot of non-grey market stuff too.

So, they get the established service for those things they have come by
legitimately, and they don't for those things they acquired sideways. What's
the problem? Do you really think NikonUSA wants to service the market that
is setup to specifically circumvent the rights afforded them by Nikon?

> It may be legal to piss these people off, but it certainly isn't very
> smart.

That's your opinion.

Mine is this: I sometimes buy Grey Market gear. I know I won't get Nikon
service for that gear and that is the deal I make with that devil. No
complaints, no arguments, no concern on my part. I simply don't hold it
against NikonUSA that they don't want to service gear that got to my hands
by circumventing standard Nikon regimens.

And on top of all that, it may well be that NikonUSA doesn't consider people
who buy Grey Market their "customers".


.

Relevant Pages

  • Re: Nikon USAs Official Statement On Gray Market Goods
    ... I don't think I have to explain what it means to NikonUSA if people buy GM gear everytime rather than official NikonUSA gear. ... Do you really think NikonUSA wants to service the market that is setup to specifically circumvent the rights afforded them by Nikon? ... does it because they know that their customers don't buy most of their equipment out of the country, or grey market, and it simply isn't good business to alienate their customers. ...
    (rec.photo.digital)
  • Re: Nikon USAs Official Statement On Gray Market Goods
    ... I sometimes buy Grey Market gear. ... I know I won't get Nikon ... > service for that gear and that is the deal I make with that devil. ... > against NikonUSA that they don't want to service gear that got to my hands ...
    (rec.photo.digital)
  • Re: Nikon USAs Official Statement On Gray Market Goods
    ... >> as long as the gear was not Grey Market (which basically means not ... >> Only", which means if you take the gear to Sweden, Nikon Nordic AB will ... >> fully legitimate Nikon USA purchase, ... either in or out of warranty. ...
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