Re: Nikon-Non US Warranty-So?
- From: "Roger" <inge_namn@xxxxxxxxxxx>
- Date: Thu, 30 Aug 2007 20:21:42 +0200
"Gisle Hannemyr" <gisle+news@xxxxxxxxxx> skrev i meddelandet
news:q5zm09p5r6.fsf@xxxxxxxxxxxxxxxxxxxx
Bob Salomon <bob_salomon@xxxxxxxxxxxxxx> writes:
And then there are other difference like 220V 50Hz chargers rather
then 120V 60 Hz chargers, the chargers could just need a different
AC cord or plug adapter or they may not be compatible.
I live in Europe, but I buy about 95% of my photographic equipment in
the US (Why? - Well look at the prices in Europe! For some gear you
can buy a return ticket to New York just for shopping, and still come
out ahead ...) I have owned US-bought compacts from Olympus, Minolta,
and Canon, and US-bought DSLR bodies from Kodak, Sigma, Canon and
Nikon.
I would like to add to the above, the fact that in Norway the Consumer
rights are a bit different than in other parts of Europe, and also the rest
of the Nordics. In Norway the consumer laws gives the consumer a 5 year
right to return a product for service or exchange and the manufacturer has
to prove that the fault is not depending on any original production faults.
This has to be proven in each individual case, and basically means that, if
push comes to shove all faults in electronics are covered by a 5 year legal
warranty.
In Sweden and Denmark the legal warranty period is 3 years from date of
purchase, but the burden of proof is reversed, and it is the customer who
has to prove an original fault.
Finally, in Finland there are actually no time limit in when a product can
be serviced or exchanged under the legal warranty. Cameras and other
consumer electronics are viewed as products that should be functional under
a long timeframe, and at any time a customer can claim this and it is then
the serviceshop, manufacturer or dealer who has to prove that the fault is
dependant on the customers way of miss-treating the product.
This of course mean that a manufacturer and/or dealer has to calculate the
price of the products with the above in mind. Hence, yes, there are
price-differences.
Since the burden of proof lies on the manufacturer in these cases this also
means that, for instance, the use of non-original ink in printers that have
caused a faulty printhead is basically covered by warranty, since the cost
of sending each individual print head to a lab for forensic would be much
higher than just change the print head at the manufacturers expense.
Regards
Roger
.
- References:
- Nikon-Non US Warranty-So?
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- Re: Nikon-Non US Warranty-So?
- From: Jürgen Exner
- Re: Nikon-Non US Warranty-So?
- From: Bob Salomon
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