Re: Sadly it's time to move on


"jean" <try_to@xxxxxxx> wrote in message news:_Y6dnSnFzeJqjebbnZ2dnUVZ_q-vnZ2d@xxxxxxxxxxxxxxx

"JoeT" <glitchworks@xxxxxxxxxxx> a écrit dans le message de
news:K9qdnfRqk66VE-fbnZ2dnUVZ_rOqnZ2d@xxxxxxxxxxxxxx

"jean" <try_to@xxxxxxx> wrote in message
news:vLidnQpnvdLOFOfbnZ2dnUVZ_sOknZ2d@xxxxxxxxxxxxxxx
>
> "Barry Pearson" <news@xxxxxxxxxxxxxxxxxxxxxxxxxx> a écrit dans le
message
> de
> news:1182413425.701303.180430@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> On Jun 21, 5:52 am, "jean" <try...@xxxxxxx> wrote:
>> [snip]
>> > The "upgrade path" was to purchase Lightroom at the introductory
price
> of
>> > $199, same price everyone gets...
>> [snip]
>>
>> Not true. The other people here who have been telling you different
>> are right.
>>
>> See:
>> http://www.adobeforums.com/cgi-bin/webx/.3bc32eb1
>>
>
> I will take a good look at these links but when I contacted Adobe last
> march, they basicaly told me the upgrade path was to purchase Lightroom
at
> the "sale" price of $199, period. Not needing any new "functions" > since
> my
> copy of RawShooter Premium was working fine, I let it be until I tried
to
> use it on my newer camera.
>
> Now wondering why did their customer service department led me > astray???
>
> Jean


Perhaps you didn't provide the correct information for them to see that
you
were indeed a registered Rawshooter Premium user? Those links do provide a
means by which to get your copy of lightroom in the event you did not
receive an email with instructions. I'd imagine if you do what the link
says
and provide the right information you'll get what you're looking for!


Well, after being led down the garden path for a couple of hours on the
phone, there is only a free upgrade if RawShooter was purchased in a very
specific time period which was about two months before Adobe purchased
Pixmantec, outside of this time frame, nada.

Jean



Ah so turns out it's the same as if you switch to one of their programs from a competitor product? Or is it pro-rated like when you upgrade from an earlier version of one of their existing products? Either way you're still not required to pay full new purchase price to get Lightroom though correct?

joe



.

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