Re: OTP: Need some calming purrs



jofirey wrote:
As most of you know, I had a cochlear implant a couple of years ago that has
dramatically improved my ability to communicate.

Without it I am profoundly deaf.

While I have had no problems with the way the device works, some of the
parts seem not well designed. It took them and extra year to get the FDA to
approve their body worn processor (an option to the behind the ear processor
where everything including the battery pack hangs from your ear) It works
but the design and implementation leave a lot to be desired. I'm sure this
is the result of an attempt to make something like a profit in a very
limited market.

The biggest problem I've has is with the cable that runs from the processor
to the magnetic coil that "sticks" to the implant in my head. The cable and
coil are one piece and for some reason related to either or design or
quality the cables wear thru and break. I've worn out half a dozen in the
last two years. Also it seems they are wearing out faster than before.

About a month ago we ordered two new cables. I was down to sharing a cable
between the two processors. Usually they arrive within days. These didn't,
and our trip to Alaska came and went, With me getting very uneasy about the
cable that was now starting to wear thru. But I was sure the replacements
would be here when we got home.

No such luck. Also no email, snail mail, or phone messages.

I sent an email to ask and got a reply that these cables have been on back
order for weeks! That they will send my one that is too short that they do
have in stock to make do until the replacements arrive.

Now granted I walk around the house with out the processor a lot of the
time, just for the peace and quiet. But that is a choice. Now I don't feel
I can wear it at all. Need to save whatever life is left in it for
emergencies (and treats like a phone call I got this morning)

Being without this thing due to some mfg and shipping and ordering problem
is upsetting me way out of proportion to anything. I can read and I can
write and I have the computer to keep me company. Kayla and the cats don't
care if I can hear or not. I could read, if I could find a new book that
interests me. I can still take the dog to the park. People are usually
very good with you just telling them you are deaf.

And I'm not just upset for me. Most of these devices are in children who
don't even remember ever being without them. How does Mommy tell a one or
two year old, "sorry you don't get to hear this week?" Or a kid that is in
school, "hey, you thought the implant made to feel different. Guess what
you get to do this week?"

This post is already too long. I've got to go distract myself.

Jo

{{{{Jo}}}}}}

I am so sorry. The whole situation seems extremely stressful, and it needn't be that way. Purrs that the manufacturer and distributor get it together fast!

Ginger-lyn

.



Relevant Pages

  • Re: Need some calming purrs
    ... to either or design or quality the cables wear thru and break. ... About a month ago we ordered two new cables. ... very uneasy about the cable that was now starting to wear thru. ... Also no email, snail mail, or phone messages. ...
    (rec.pets.cats.anecdotes)
  • Re: Could use some calming prayers
    ... It works but the design and implementation leave a lot to be desired. ... processor to the magnetic coil that "sticks" to the implant in my head. ... About a month ago we ordered two new cables. ... about the cable that was now starting to wear thru. ...
    (alt.support.arthritis)
  • OTP: Could use some calming prayers
    ... I had a cochlear implant a couple of years ago that has ... but the design and implementation leave a lot to be desired. ... About a month ago we ordered two new cables. ... cable that was now starting to wear thru. ...
    (alt.support.arthritis)
  • OTP: Need some calming purrs
    ... I had a cochlear implant a couple of years ago that has ... but the design and implementation leave a lot to be desired. ... About a month ago we ordered two new cables. ... cable that was now starting to wear thru. ...
    (rec.pets.cats.anecdotes)
  • Re: Could use some calming prayers
    ... Jo prayers coming your way. ... It works but the design and implementation leave a lot to be desired. ... About a month ago we ordered two new cables. ... about the cable that was now starting to wear thru. ...
    (alt.support.arthritis)