Re: OT - Which Desktop



I see where, joehoechst@xxxxxx managed to write:

>>I do much of the same stuff, professionally, as you do Tom. But you must be
>>a conservative 'cause I wouldn't buy anything but Dell for the office. Many
>>of the computers I am responsible for are in offices in other states and the
>>laptops travel throughout the world. When something with the hardware goes
>>wrong with one of them (rarely) I don't fix them. I call Dell. Next day they
>>send out the part and a techie to install it. I don't know what their home
>>service is like but their business class service simply can't be beat. I've
>>been buying strictly Dell for almost 6 years now and it's been great not
>>having to worry about hardware issues. My Dell servers carry a 4 hour
>>warranty. I had 2 disks fail at the same time on a mission critical 3 disk
>>RAID 5 server last year (talk about bad luck, huh?) and they got the new
>>disks to me in less than 4 hours. I had the server rebuilt and running the
>>very same (though long) day. That's service.
>
>>YMMV applies, of course.
>
>
>>Kevin W. Miller
>
>At work, we have many Dell's also, and their support seems pretty good.
> But for the home user, the support sucks. You are lucky if you can
>understand the person you are talking to. My neighbor is still
>fighting to get a copy of the software. It seems they load it on the
>hard drive and do not want to give you a copy on CD. HP does that
>also. Emachine gives you a restore CD that makes restores very easy
>for the novice user. I am not aware of any spyware. I run the common
>tools and did not see any after the last restore. Unless of course, he
>was talking about Windows itself. <g>
>
>Joe

Most of the manufacturers have quit sending the software. It's on
the hard drive, and the first thing that comes up after the
initialization of Windows is to create the recovery discs. It usually
takes about 8 CD-rs or a DVD. Don't try to use rewriteable ones.
--
Frank Tabor
.



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