Re: Fuji 16x DVD-R

On 29 Mar 2006 16:32:27 GMT, Joe <joko@xxxxxxxxxx> wrote:

Brad Greer <jjh1102us@xxxxxxxxx> wrote:

For whatever it's worth, I've burned Fuji DVD media on a lot of
burners. Most of what you read/hear regarding people's opinions of
various brands of media is anecdotal and shouldn't be considered to be
true for anyone except the person making the claim. And even then,
they could be wrong based on a single bad disc they ran into..

Like I wrote, I've used nothing but Fuji on the year old DVD-burner. But,
those were all 8x. Why my machine won't burn the newer 16x ones is beyond
me, so switching to Sony 16x was a perfectly acceptable alternative.
Especially with the spinldes being on sale for $15 each.

I'm a firm believer in sticking with what works.

Joe, you lost the receipt and it's Best Buy's fault? They could have
gone the extra mile to service a good customer but they weren't
obligated to do so. Next time, keep the receipt.

I found the receipt. The problem was that Best Buy only offers exchanges
for 30 days, and it had been 40 days. But, considering that one of the
spindles wasn't even opened, their policy lost me as a customer.

For now, at least.

Overall, I'd agree that Best Buy probably should have given you an
exchange/refund on the unopened package (probably not on the spindle
you had opened, though). They weren't obligated to do so, and it was
petty not to. But, I can see their point as well - what is a
reasonable exception versus being taken advantage of?

Years ago, I worked in a computer store. A guy came in and bought a
whole system from us (a Mac, in fact) and, as he was signing the
credit card bill, asked us what our return policy was. We explained
it was 30 days assuming no obvious signs of use.

45 days later, the guy came in and said he wanted to return his system
for refund. We reminded him that our policy was 30 days and we had
told him that at the time of purchase. He said he didn't care, he
wanted a refund. We eventually agreed to take the system back with a
20% restocking fee. I'm not saying you did anything like this, but
it's possible the clerk behind the customer service desk had just had
a hassle with someone and didn't feel like stretching the policy for
you.

I've never encountered a situation before where the vendor cared so little
about how a customer felt. Just a month ago, I ran into the exact opposite
situation, when I expressed surprise at the cost of something (fixing a
flat tire) and the owner of the shop asked me what I thought was a fair
price, and when I told him, he said "sure, I don't want anyone leaving
here unhappy."

Of course, that was a locally owned operation.

I'm disgusted with America.

Why? Rude service is provided by merchants in every country. And
your local auto shop seems to be pretty good.
.

Relevant Pages

  • Re: what is a life policy
    ... with / calling their customer service, ... have an idea of "their levels of customer service"! ... M) Where in the policy terms in the conditions? ... T) It is in there I just cant find it yet. ...
    (uk.finance)
  • Re: Antares 7mm ortho SALES - Draw your own conclusions
    ... Very enlightening, Pete. ... I think everybody here knows ScopeStuff's return policy. ... as an attempt to make a customer happy. ... This 40 degree design will work well ...
    (sci.astro.amateur)
  • Re: Digikey packing slip woes
    ... I realized you were a Canadian customer. ... We can only show what is shipping on the invoice for tax ... The US government actively persues a policy to ... Embedded software/hardware/analog Info for designers: http://www.speff.com ...
    (sci.electronics.design)
  • Re: Renewing insurance policy - discounts only to new customers
    ... not renewing my policy with Direct Line. ... Home Insurance who resell DL cover and obtain new customer discount ... again as a new customer. ... take out Direct lIne cover online and let existing policy lapse. ...
    (uk.finance)
  • Re: Extenuating Circumstance/Auto Insurance
    ... > Dear Mr. Customer, ... > along with the terms and conditions of your policy and applicable state ... Policy language and laws vary by state and each claim is unique. ... > Call Center Representatives are available 24 hours a day, ...
    (rec.autos.driving)
Loading