Re: Tower online disappoints


"Joe Martin" <mistalucky@xxxxxxxxx> wrote in message
news:1151345512.657612.227730@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Matthew B. Tepper wrote:
As a longtime customer of Tower's brick-and-mortar stores (and an
employee
back in 1975-6), I have to say I'm profoundly disappointed to see such a
worthless effort.

I've ordered quite a lot from them online, mainly because they have
free shipping (provided you order more than $20) and deliver extremely
quickly (often by the following day if you happen to live in Northern
California).

My major disappointment with them is that their web site doesn't let
you know whether or not a given item is in stock or obtainable through
them before you order, and thus I'm often left waiting for a month or
more while an order sits in limbo. (The site does show "in stock,"
"special order," etc, but these designations often turn out to be
meaningless--"in stock" can change to "special order" as soon as you
submit your order.)

I agree on these comments. A few items I have ordered resulted in delays of
2-3 months. Eventually they arrived but it would have been nice to know when
I ordered it could take forever. (I guess I know now).

I still enjoy their Los Angels Classical Annex store, even with its limited
hours (they close at 8PM nightly. I am a night owl and used to appreciate
their 12 midnight closing time).

Steve


.

Relevant Pages

  • Re: Tower online disappoints
    ... see such a worthless effort. ... My major disappointment with them is that their web site doesn't let ... you know whether or not a given item is in stock or obtainable through ... I still enjoy their Los Angels Classical Annex store, ...
    (rec.music.classical.recordings)
  • Re: Tower online disappoints
    ... I've ordered quite a lot from them online, ... My major disappointment with them is that their web site doesn't let ... you know whether or not a given item is in stock or obtainable through ... "special order," etc, but these designations often turn out to be ...
    (rec.music.classical.recordings)
  • Re: Tower online disappoints
    ... Matthew B. Tepper wrote: ... worthless effort. ... My major disappointment with them is that their web site doesn't let ... you know whether or not a given item is in stock or obtainable through ...
    (rec.music.classical.recordings)
  • Re: Like your USB flash drive?
    ... It's on CDW's and Tiger Direct's web site. ... Watch the price fall like ... drives. ... they stock in the largest quantities (even more than Sandisk, ...
    (alt.comp.hardware.pc-homebuilt)
  • Re: MD WW Show - response to my email
    ... It allows me to see product demos, ... Even though the prices aren't usually better than online; frequently, I have often received a small "extra" that has proved to be benefitial. ... So for a novice like me, the benefits of the vendors having enough stock makes it worth the expense to attend. ...
    (rec.woodworking)