Re: Tech Questions: Nero, Ask Toolbar and SecureDisc



<ropeyarn@xxxxxxxxx> wrote:
This is probably way more information than you want.

Not at all. Thanks for taking the time to write it up.

You can uncheck the Ask toolbar install..and about half of the other
bloat that comes with Nero v. 8:

Thanks. I did that.

Version 8 shows some issues that Nero should *not* let continue:

Bummer. Version 8 is what came with my new burner.

(1) The package can only be described as "bloated". The current
downloadable version is over 180 MB. While this is not an issue if you
have broadband, Nero inexplicably doesn't include the product's help files
in the download content.

Not sure how big the version was (came on a disc) or if it included the HELP
files. Plan to play around with it tonight, so I guess I'll find out soon.

So, in order to use Nero's "Help" functions, you then have to download and
install them separately. This is quite silly when the help file download
size are less than 3MB in size! With the application installer approaching
200 MB, what's 2 MB among friends!
Nero's web site says leaving out the help files is deliberate "in order to
to keep the download file small". Note to Nero: the download file is
already huge...so please just add the help files.

That's just weird. You'd think they'd want people to read HELP, rather than
placing a phone call or email.

The bloat comes in many forms, from a CD cover designer to Nero InCD.

Note 2 to Nero: in these days of rewritable DVDs, 4GB flash drives and
inexpensive hard drives, do you really think users would still choose a
proprietary format CD/DVD packet writer for archiving or storage?), to
Nero Home (which it claims can integrate your media streaming through
multiple machines), the download, installation -and, ultimately, the
overall experience of this product-- is compromised by a large volume of
marginally useful applications that detract from what Nero does well:
create and reformat data for optical media. Take the time to select the
"custom" install option, and leave out those apps you don't plan to use.

I actually chose to install PhotoShow because I'm not a PhotoShop user.
Figure I'll try it. I can always delete it later. But I did not install
SecureDisc. (Not even sure what that one does?).

(2) Lots of waiting time. Nero installation takes a *long* time. Not a
real issue if you only have to go through the process once. But: on a
clean Windows XP machine, I had to go through it twice (due to some errors
that crept up, directly related to the bloat described above and the
Windows resource issues described below).

(3) Slow to launch once installed. It takes a long time for Nero Version 8
applications to launch. Even if you have a fast processor and abundant
memory: after you decide to launch the application, be prepared to wait
before you start to rip and burn.

I notice the slow install. Haven't launched it yet.

(4) Unexplained Windows resource drain. Nero Version 8 runs a background
process called "NMIndexingService.exe" This process runs whether whether
you've launched Nero or not. When other applications do this, it's often
called malware. While this can be disabled by advanced Windows users using
the msconfig tool, there's no obvious utility to this service, and no
excuse for it being hidden deep in Windows. Shame on Nero for this. Nero's
email response to a question about this I submitted took two weeks to
arrive. The recommended a reinstall of Nero...but first you have to
download a separate utility called "Nero Clean Tool" and then reinstall
that. Just as with the help files: an effective uninstaller routine should
be a given for modern Windows applications.

(5) For as widely used as Nero products are, their support website is
remarkably uninformative.

-Once you get past all this, once installed and launched Nero 8 still is
great program for authoring CD/DVDs and ripping MP3s. But the issues above
are hugely distracting, and Nero should have more respect for its
customers than to make them jump through these hurdles.

-Nero needs to get back to basics, trim the fat, and offer customers what
they really want, and what it does best: sound, fast CD/DVD writing. Nero
should include the help files, discard the less useful components, and
respect users' Windows resources when they aren't engaged in its basic
ripping and recording.

-If you have a stable version of an earlier version: Don't move to Version
8.

Thanks for the advice. I didn't have an older version of Nero on this
machine so went ahead and installed Version 8. Does "NMIndexingService.exe"
do anything when it's running in the background and you're not using Nero?

===============================
Better bring your own redemption when you come
To the barricades of Heaven, where I'm from.
Jackson Browne



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