Re: OT ? For Computer Experts


"entropy_magnet" <spamtrap@xxxxxxxxxxxxxxxx> wrote in message
news:13cl3xrajgswq$.1718vrpvm5lwy.dlg@xxxxxxxxxxxxx
> On Tue, 9 Aug 2005 20:51:26 -0500, Sunny wrote:
>
> > A client of mine was
> > having similar symptoms on her puter and I suggested she clean it out
and do
> > a defrag. The symptoms went away after she did the maintenance I
suggested.
>
> The best thing about scandisk and defrag is that it can get an irate
> customer off the phone for 4 or 5 hours ;)
>

You might (or not) be surprised at how many people don't have a clue, as to
how to maintain their computers. I've even had some people tell me that
another tech told them not to defrag their hard drives, that it was bad on
the system!

As to just getting them off the phone, I can't make any money if I don't
actually help anyone. 75% of the time, clearing their cache and defragging,
solves the problem. 20% is usually caused by viruses. I show them how to
get rid of the viruses and avoid them in the future. 5% is either hardware,
or software problems.
We even had to help out our previous IP. In turn, they would refer Joe and
I, to their customers (in our area). We can usually talk the clients
through the steps, to do it themselves. That way, they actually learn
something and they become repeat customers, who refer us to their friends.
So yeah, I like it when clients call me. :-)

--
Sunny, RCOS #7, ISRA #7123, EOB #000000000001
'02 XVS650A "Deerslayer"
http://www.pkriders.org/nartpartypics.htm
"God does not deduct from one's allotted hours, the time spent on a
motorcycle."




----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----
.

Relevant Pages

  • Re: Preparing for complete network upgrade - clients first question
    ... Run Belarc to take full inventory of hardware/software of clients ... ghost/image all clients (and server) ... Use My Defrag from Kessel - it has a automated defrag mode that you can ... If you're doing a new install on the sytems you won't see much benefit ...
    (microsoft.public.windows.server.sbs)
  • Re: Preparing for complete network upgrade - clients first question
    ... Run Belarc to take full inventory of hardware/software of clients ... ghost/image all clients (and server) ... Use My Defrag from Kessel - it has a automated defrag mode that you can ... If you're doing a new install on the sytems you won't see much benefit ...
    (microsoft.public.windows.server.sbs)
  • Re: sluggish responsiveness of vb app using office automation
    ... Recommend you defrag the HDD before doing so .. ... Check Free HDD Space on clients pc. ... Is the disk fragmented and Low on free HDD space? ... > message thread in the newsgroup, ...
    (microsoft.public.data.ado)
  • Re: Scheduled Defrag Script
    ... We have set defrag to run on clients on even Fridays in the month. ... created two rules with Desktop Authority ... inactivity monitoring which autoshutdowns client computer when it ...
    (microsoft.public.windows.server.scripting)
  • Re: OT ? For Computer Experts
    ... > having similar symptoms on her puter and I suggested she clean it out and do ... The symptoms went away after she did the maintenance I suggested. ... The best thing about scandisk and defrag is that it can get an irate ...
    (rec.motorcycles)