Dissapointed in Great Planes response

I have been trying to get a response - any response - from Great Planes on a
Real Flight Simulator disk problem. Got the simulator from Tower Hobbies
through their website but the first disk scratched and unreadable. Tower
says I must work with Great Planes. I have called multiple times and sent
email and have hade not response. Is there anyone who knows how to get a
response from these people?

Paul


.

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