Re: Dissapointed in Great Planes response

I have always had great success with GP and Tower. I would suggest you call
GP, once again, and ask to speak with a supervisor, this usually works. The
worker drones don't give a crap about customer sat but management does. BTW,
have you tried cleaning the disk? Use dish soap and water and soft cloth.
This works with DVDs so maybe it will cure your problem.

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"Paul McIntosh" <paul@xxxxxxxxxxxxxxx> wrote in message
news:kW6Re.61693$Ji4.4905@xxxxxxxxxxxxx
> If you have an address send then a registered letter requesting they
> contact you within a reasonable amount of time. If they don't, call the
> Illinois Better Business Bureau and/or the attorney General.
>
> --
> Paul McIntosh
> RC-Bearings.com
> "when steel just isn't enough"
> "Paul Madland" <pdmadland@xxxxxxxxxxx> wrote in message
> news:Hs2dnUDZlpu0aIneRVn-og@xxxxxxxxxxxxxx
>>I have been trying to get a response - any response - from Great Planes on
>>a Real Flight Simulator disk problem. Got the simulator from Tower
>>Hobbies through their website but the first disk scratched and unreadable.
>>Tower says I must work with Great Planes. I have called multiple times
>>and sent email and have hade not response. Is there anyone who knows how
>>to get a response from these people?
>>
>> Paul
>>
>
>


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