Re: BC’s Pinball = Horrible Service!
- From: bcspinball@xxxxxxxxxxx
- Date: Sat, 14 Mar 2009 12:44:06 -0700 (PDT)
On Mar 13, 11:28 am, Visitor Q <monsterbashpinb...@xxxxxxxxx> wrote:
Where to begin? I had my girlfriend place an order from this place for
me weeks ago. At first when the order was placed she was contacted
saying that she had purchased some of the items in error. This was
partially correct and my gf not knowing anything about pinball decide
to have the order corrected based on what the company had suggested
for my particular machine. See she could not really ask me about this,
since it was a gift for my birthday. =] She had asked if the order
could be shipped ASAP so that the order would arrive in time for my b-
day that weekend. Now this company is in PA and so am I. I could have
drove there in about 3-4 hours so having something shipped especially
Priority Mail would have likely landed the item here overnight but she
was only asking for it to arrive by Saturday when the order was placed
on Tuesday or Wednesday. This would leave plenty of time for the post
office to get it here on time. Turns out my package was not even
shipped until Saturday or the following Monday putting it here on
Tuesday or Wednesday of the following week. Please stick with me here,
this has been close to a month ago now since this all happen and now
just getting straighten all out. So when I finally get the items I
purchase it turns out some of the item corrected did not need to be
corrected and I was shipped the wrong parts, on top of all that there
is all these handling and PayPal fees… Cripes! All we ordered where a
few LEDs. I mean I expected to pay tax since I live in PA but really,
PayPal fees on an order that was really was no more than 30 bucks! We
packed it all up and sent it back, finally yesterday getting the
return of our money which took a bunch of emails to get returned. Here
is the kicker, he kept the tax. Guess he did not figure we deserved
that back. Did not bother to do a partial refund via PayPal either so
he kept the PayPal fees to.
Do yourself a favor guys. Order from Pinball Life or someone like
Marco’s who knows what they are doing. This was a total waste of time
and I will never order or recommend this place to anyone.
VistorQ,
Sorry for the issue. I receive the return item last Saturday and I
emailed your girlfriend on Saturday that i would review the order and
get the refund done on Monday night. Things came up it slipped my mind
with lide and I didnt get too it till Thursday. I rushed to through
the orders on Paypal and Paypal combines the shipping and taxes into
shipping on there site, and since a lot of my orders our outside PA I
just selected the $27.00 as the refund amount since that was what was
there list in the Paypal listing. I have refunded the $1.62 sorry
for the issue.
Bruce
www.bcspinball.com
.
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