Re: PBResource: first time difficulties.
- From: Ken <jetsurgeon@xxxxxxxxxxxxx>
- Date: Mon, 11 Feb 2008 13:16:20 -0800 (PST)
On Feb 11, 2:52 pm, beechwood <jzylstra1...@xxxxxxxxx> wrote:
I'm trying to order some parts for the first time from Pinball
Resources. I have to call first being I don't have a customer number
yet or an account.
I've been trying to call for over two hours (12 times) and get nothing
but a busy signal.
I am ready to bag it and go to Marco's and order online. The extra
$10 it will cost me is worth the ease in which I can order there.
Is it normal to have such problems with PBR?
Joel
He's extremely busy on Mondays in general. Just placed a VERY small
order today for 1 drop target. I know, stupid, but it's all I can do
at the moment.
Anyway, it took him about 4 hours to answer my email and tell me it
was shipping today. That's the longest he's ever taken to answer an
email, so I know he's busy.
I'm so happy that he has drop targets for 30+ year old machines (Black
Hole in this case). Follow the advice of others and send an email.
At least he'll tell you to call him directly, but I suspect he'll just
tell you what to do and how to do it.
Good luck!
-Ken
www.Team-EM.com
.
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