Re: Sellers and shipping pins

Here's a thought- package the game for shipment the way *you* would want it
packaged if it was being shipped *to you*. Or, in other words, treat it
like you still own it. We do this with all the pins we ship, and even
though it takes a bit more effort sometimes, it pays off down the road- you
have a happier customer that is inclined to say nice things about you, and
you don't have to deal with shipping insurance claims or buying back a
damaged game....

An ounce of prevention...

Ray J.
--
Action Pinball & Amusement, LLC
Salt Lake City, Utah USA
Web: www.actionpinball.com

We're serious about pinball. Anything else is just for fun!



<seymour-shabow@xxxxxxxxxx> wrote in message
news:1127820895.131071.191740@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Bob, just apologize for the gouging comment and ignore the "coming out
> swinging" thing - this is a simple transaction, you want the item,
> Keith wants to sell it, you were asking him for a favor by having him
> prep it for shipping when he clearly wanted to sell it to someone who
> could pick up..... hence the charge. Add the charge to what you paid.
> It's not as simple as folding the head down and shrink wrapping it -
> there's no hinges on that era of machine, brackets have to be attached
> and screwed in along with shrink wrapping the head (which *still*
> doesn't guarentee that it wont move - it can and will.)
>
> Ignore all the bad form stuff - you 2 are blowing this up into the next
> big RGP catfight.
>


.

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