Re: Grr...

ROFLMAO.........

Reading your post suddenly timewarped me back to 1999-2001 when I used to
play.......

good to see some things never change!!!!

--
M
------
"Any society that would give up a little liberty to gain a little security
will deserve neither and lose both."
[Benjamin Franklim]

"War is delightful to those who have had no experience of it."
[Erasmus]

"A collision at sea can ruin your entire day."
[Thucydides]

"OrionCA" <OrionCA@xxxxxxxxxxxxx> wrote in message
news:0guke25teg5lq6uqdtej54cq37l5tqfjga@xxxxxxxxxx
...So I woke up early and decided to farm a BOD before work. Fired up
UO, entered my password and "We could not authenticate your login..."
etc. Tried again. "We could not authenticate your login..." etc..
Checked CAPSLOCK was off, tried again, slowly. "We could not
authenticate your login..." etc.

My password is in excess of (mumble mumble) characters, between
CHR(96) and CHR(126), not forming a word in any dictionary. If I'd
been hacked it would be a HELL of a cracking job. So I tried to log
into MY.UO and got told my password was invalid there, too.

BTW: When you click the "Forgot password?" button it sends you to a
screen where you can change your password. If you first enter your
old password. We're talking high-quality programming here, boys.

Looked up the number for Customer Support (after going through SEVERAL
trees of menus) and finally got a nice young Indian gentleman who
emailed me my password. I checked the email: It was exactly what I'd
been entering. So I called back and another nice young Indian
gentleman tried to send me my password again, then when I finally
impressed on him that this had already been tried, told me to call
Technical Support, which didn't open for another 2 hours. Also found
out I now need to prepend my account management userid with "uo_" to
get in, which solved that problem.

So I waited. Called Technical Support and another nice young Indian
gentleman (probably sits between the other two Indian gentlemen I
spoke to, and they were listening in and laughing) told me to run UO
Trace to see if I could reach the servers. I could, but the 2nd hop
through my cable modem gave me 100% packet loss. The rest of my route
had 0% packet loss and averaged (as usual) 20-27ms throughput.

"Oh, that 2nd hop is the problem." he said. "You'll have to talk to
your ISP to get it fixed: It's not our fault."

"it's a cable modem." I said. "Modems don't return pings."

"Well, there are no reports of anyone else not being able to log in
today." he huffed. "What must have happened is that your client won't
update and so you can't log on. It's all your ISP's fault and we
can't do anything about that."

"That modem has ALWAYS returned 100% packet loss!" I was speaking much
more loudly now, I'm afraid. "Is there someone else I can talk to?"

"I'm sorry, sir, but until you clear up your problem with your ISP
there's nothing we can do!" he was getting angry, too.

"Fine. Give me your name again and a tracking number. I'll talk to
my ISP and get back to you!"

So I called my ISP's tech support, got through quickly (a miracle!)
and their tech guy said, "Huh? Well, most of the time our modems
don't return pings. I don't know what else to tell you." so I hung up
and started puttering around in my UO folder.

Well, the client hadn't been updated. It was still the 5.0.2.1 (patch
64) and, checking uo.stratics there HAD been a client patch last week.
I remembered being on Friday so it seemed unlikely that this had done
it. But my client hadn't updated. Then I noticed there had been
ANOTHER "emergency" patch the next day. If my client was the wrong
version maybe this patch had screwed me up further. I went into the
ultima online folder again and manually ran the UOPATCH.EXE program.
Up came the login screen, up came about half a dozen patch files being
installed, and then it closed again.

Re-ran the client. My firewall told me client.exe had been changed,
OK to Proceed? (x) remember this option and (Allow). One more time
and I was in, everything working normally.

Watch the news tomorrow morning and you'll find a small tactical nuke
has been accidentally fired into Bombay, wiping out a city block
containing the Customer Support offices of EA Games.

"THOU SHALT PAY FOR THIS, SWINE!!!"

:)
--
Never fly on an airline whose
pilots believe in reincarnation.


.