Re: So Finally, Thanks to Sue Denim, main subject has changed.
- From: "mginat@xxxxxxxxx" <mginat@xxxxxxxxx>
- Date: 20 Aug 2006 08:26:27 -0700
Please reproduce the emails you got from GE exactly as they appeared.
The reason for closing your account is not clear. Without the complete
unedited email from them how do we know we are getting the full story?
Your rating seems to me is irrelevant, you didn't tell us when you
joined GE so a 1760 could be very high for a new player, and you could
have played other cheats and lost games to them, so you didn't need to
lose games on purpose. Even not losing on purpose a cheat can lose
because of the luck factor.
If GE thinks that you cheated by analyzing your games you are not
entitled to money YOU stole from honest players. Apparently even though
Sue works for GE, and we only have your word for it, she was unable to
get back the $100 she lost to you while you were playing at an
impossibly high level of play. (.5 error rate according to her)
Ali_83 wrote:
So Finally, Thanks to Sue Denim, main subject has changed. Now we are
talking about cheating, not cheating, perfect moves or snowie or any
other subjects except GE told me lies and closed my account.
Sue Denim worked as one of GE Customer Support Team. I want to remind
him that my rating was 1761 when they closed my account. And I am sure
that your rating must be so closer to mine.
I just want to explain the situation one more time.
They told me that: "Unfortunately, we do not have the game files saved
as all game files are saved on the player's computer. We are depending
on our system's analyze and cross referencing additional inside data
that we can't and won't provide."
After that I sent GE Customer Support Team all my matches which is in
the correct order in my game history table , which is saved in my
C:Program Files/GammonEmpire/savedgames directory, but they just
replied me that we won't open your account again.
I have written GE Customer Support Team thousand times to send me just
one evidence and I have told them that :"If you see just one game that
I lost on purpose, I will accept your punishment. I want you to show me
at least one evidence. Give me that match's idendity number and let's
look together."
All my friendly approaches didn't not help me to solve the problem (
Who can approach friendly under this circumstances?).
Finally I understood that their only aim is not giving me my 1100$.
I will never forget GE Customer Support Team ( Bill, Paul, Sam, Steve,
Jack, Shawn and also Mr Doyle), because they all told me lies.
They can also close your account anytime and indeed you can do nothing
except writing here like me.
I wish I lost only one game on purpose, then I wouldn't be so unhappy
:(
.
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