Re: (2008-01-30) New survey on the RFC site: Sending food back to the kitchen...

On Jan 30, 4:02 pm, "l, not -l" <lal...@xxxxxxxx> wrote:
On 30-Jan-2008, "Pete C." <aux3.DO...@xxxxxxxx> wrote:

"l, not -l" wrote:

That's is a whole different ballgame than a restaurant that poorly
prepares something; under-done steak

What is this "under-done steak"? I've never heard of such a thing ;)

"Walk it through the kitchen and threaten to cook it"

Perhaps you would have sent this one back as over-cooked; however, I prefer
mine medium-rare, but don't fuss over anything that is between warm and
medium-rare.

I am reminded of an occasion when a group of managers from around the
country met in Charlotte and had dinner at Palomino; one of us sent his
steak back 3 times because it was not done to his liking. After it was sent
back the third time, the chef came to our table, with the returned steak,
and spent about 5 minutes consulting with the patron on exactly how would
like the next steak prepared. When the meal was brought out the fourth
time, it was brought by the chef, who waited tableside until approval was
received. That diner's meal was comp'ed, including his drinks and a dessert
was offered.

I, and most of the of the other managers in attendance, thought our
associate was just being a horses ass; no pun on the restaurant name is
intended. I was impressed with the manner in which the chef handled himself
and the situation.
--
Change Cujo to Juno in email address.

I'm sure the chef did too but he probably figured the man had done so
much damage to his career that he, the chef, was enjoying himself.
It is not alway a good idea to prove to your peers that you're a
complete ass.

John Kane, Kingston ON Canada
.

Relevant Pages

  • Re: (2008-01-30) New survey on the RFC site: Sending food back to the kitchen...
    ... I am reminded of an occasion when a group of managers from around the ... country met in Charlotte and had dinner at Palomino; ... steak back 3 times because it was not done to his liking. ... back the third time, the chef came to our table, with the returned steak, ...
    (rec.food.cooking)
  • Re: (2008-01-30) New survey on the RFC site: Sending food back to the kitchen...
    ... the country met in Charlotte and had dinner at Palomino; ... sent his steak back 3 times because it was not done to his liking. ... After it was sent back the third time, the chef came to our table, ... I, and most of the of the other managers in attendance, thought our ...
    (rec.food.cooking)
  • Re: (2008-01-30) New survey on the RFC site: Sending food back to the kitchen...
    ... steak back 3 times because it was not done to his liking. ... back the third time, the chef came to our table, with the returned steak, ... the chef probably got a kick out of watching the ...
    (rec.food.cooking)
  • Re: How to season a steak?
    ... support in expressing your globally accepted opinion? ... Perhaps what you meant to say was that you never heard a chef say it, ... I meant that I've never heard anyone (relatives, friends, friends of ... even if that order was an expensive steak ...
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