McMaster-Carr comes through again!
- From: etpm@xxxxxxxxxxx
- Date: Thu, 07 Jun 2012 20:47:01 -0700
I ordered on a Thursday some stuff to be shipped next day air from
McMaster-Carr. When it didn't arrive by Friday afternoon I checked UPS
tracking and the shipping had been changed from next day (Friday) to
the next business day (Monday). The tracking showed that it left the
Everett WA facility Friday morning. Everett is across the water from
me and Whidbey Island is where the truck was heading. So why it didn't
make it to me Friday is a mystery, also why UPS decided to change the
delivery date. Anyway, I was pissed because I needed the parts and
would have used them Saturday. Then Saturday morning the UPS truck
drops my package off. I asked the driver what gives and he said that
someone must have decided that I needed the package and changed the
new Monday delivery to Saturday. Hmmm. I called McMaster-Carr on
Monday to see if they knew why the package arrived on Saturday and
apparently they were notified of the late shipment or keep track of
shipments because they told UPS to get the package to me Saturday
morning instead of Monday when they found out the delivery hadn't been
made Friday as promised. Good for McMaster-Carr.
Eric
.
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