Re: OT: NRA special offers?


"Al Patrick" <arp@xxxxxxxxx> wrote in message
news:6pCdnbIOdOp5U47UnZ2dnUVZ_gidnZ2d@xxxxxxxxxxxxxxxxx
Ed,

They may be having some problems in the office as well. Don't know what's
happening. I was thinking their office is in VA, but I kept getting
correspondence from FL. Let me back track a bit.

I've probably been an NRA member sometime during the last sixty plus
years, but can't remember when. In June, 2008, I joined the NRA as an EPL
member. (That's an Extended Pay Life member. You join and agree to pay
about $325 at a rate of $25 per quarter for 13 quarters.) I was to get a
magazine of choice as a part of the membership (package) but was able to
also get the other magazine for like $9.95 extra. My first check was
$34.95 and was for the first quarter's membership payment plus 9.95 for
the American Hunter for one year, as I had selected the American Rifleman
as my primary / free magazine. Several times I got a bill demanding
payment for that second magazine and sending it IMMEDIATELY back to them
with a full explanation scrawled on the back of the letter or card did no
good.

I finally called the (? 800) number to the VA office and told them how
well I had gotten along for over 60 years without ever having been a
member and threatening to just drop everything and continue as before.
Some very helpful individual assured me that THEY would take care of it -
and did. Even though I had gotten their packet which very clearly stated
I was an EPL member someone had apparently forgotten to forward that 9.95
to the publisher of the magazines for the extra mag I had subscribed to.

Again, the VA office took care of it, over the phone, but the FL
correspondence was to no avail at all. I told them they could keep
everything I'd paid and if I owed them more I'd gladly pay the difference
to just forget it all. Anyway, it is taken care of and my 3rd of 13
payments is due in December, which brings up something else. They sent a
letter requesting that I go ahead and pay the 2nd QUARTERLY payment -
while it was fresh on my mind - just about 20 days after I mailed my first
of 13 payments! That helpful party in the office said something like, "I
know. It's a form letter."

CHEERS! Welcome to the REAL world. :-) I'll probably drop one of the
magazines after the first yr. Articles are different, but the ads seem to
be the very same.

Al

Hmm. It sounds like their fulfillment house is fouled up pretty bad. That's
probably why you're getting correspondence from Florida -- fulfillment
likely is contracted out, and there are some big fulfillment houses in
Florida (and in Colorado).

That kind of thing is a big headache in the magazine business. My first
staff job at McGraw-Hill was managing foreign circulation on their
magazines, and I had an outside contractor handling fulfillment on one of
them (33 Magazine, their steel industry publication). It was a nightmare
keeping correspondence from overlapping.

So I'm inclined to be sympathetic with them, although there really is no
excuse for it today, with real-time and online computing.

Oh, yes, ads for AR and AH probably are sold as a twofer. That's common
practice, too.

What do you think of the hatchet job they did on Obama over the last few
months? <g>

--
Ed Huntress


.

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