Re: SBC!!!(with disgust!!!!) - or delight!!!!
- From: "John Emmons" <johncyn@xxxxxxxxxxxxxxxx>
- Date: Fri, 16 Dec 2005 18:59:44 GMT
Now that's funny. I had a hotel manager in Holland tell me that thru a
series of emails, his hotel charged my VISA card 3 separate times for a one
time charge, which put me over my spending limit while I was still in
Europe. It took over 3 months to get them to fix it during which he sent me
a message saying he didn't appreciate my tone...
They charged me almost $1000.00 incorrectly, took months to fix the problem
which was entirely their fault as they finally admitted, and they don't like
"J. Clarke" <jclarke.usenet@xxxxxxxxxxxxxxxx> wrote in message
> Richard wrote:
> > On Fri, 16 Dec 2005 03:45:02 GMT, "Siggy" <rsiggy_at_@xxxxxxxxxxxxxx>
> > wrote:
> >>Bottom line is that I'm not sure if I am the exception or if Richard is
> >>but I'd hate to see anyone choose to not even look at SBC DSL without at
> >>least hearing the opposing experience.
> > You are. Rates depend on states, mine starts at $29.95, in a years
> > time it would go up to $49.95. Hardly worth it at the lower rate,
> > idiocy at the higher.
> > My download speed has never exceeded 156K at peak, usually much lower.
> > The service, or actually the lack of service is what's pissed me off.
> > SBC has a monopoly here, and they act like they have one everywhere.
> > The lack of service, first the number they gave me to call doesn't
> > work, their screw up. the area code is wrong. Brilliance at the
> > corporate level.
> > Then when you do get a working number, what you get is a damned
> > computer generated voice that can't answer a simple question. "Does
> > this matter concern my previous connection or this one?" One answer
> > that should have taken ten seconds with a human, if they bothered to
> > hire any, ended up taking the better part of two hours and was offered
> > as a consolation prize.
> > When the person talking to you has a voice that's flat, dead flat,
> > even and cold, after you've cancelled what he's just told you to, it
> > takes the brain of a rotifer to offer a sales pitch for a calling
> > plan, "That will save you money", even though you know it's a damn
> > lie, and so does the now irate customer. They can add services I
> > don't want and give me a better rate? Pigs can fly?
> Then there was the SBC person who tells me (on my next to the last call to
> them, the one in which they told me for the third time in three days "we
> have no idea if your DSL account is even _supposed_ to be active and even
> if it is you won't be able to register because our database is down") "I
> don't like your tone, this is your first warning", to which I replied
> "Warning about _what_? What are you going to do about it, cut off my
> Osama, if you're listening, I have three letters for you, S-B-C.
> > Yeah, we've got road runner, but time warner is even more screwed in
> > the head than sbc, and between the two of them you have a total of a
> > halfwit or just a little less.
> > Rich (AKA Lennie)
> to email, dial "usenet" and validate
> (was jclarke at eye bee em dot net)
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