Re: Trouble with Microsoft Word. Long
- From: "Mike Henry" <MichaelHenry@xxxxxxx>
- Date: Mon, 22 Aug 2005 10:45:59 -0500
This is just a guess, but have you tried checking the entire disk for file
errors? I don't know what it's called in Win 2K but in Win XP one way to
get there is right click on a drive letter from Explorer, click on
Properties, click on the "Tools" tab and then select "Error-Checking". It
could be that one or more of your system files is corrupted.
I'm running NIS as well and recently had problems following a LiveUpdate
session. Something in the firewall settings got munged and a couple of
programs wouldn't work unless the firewall was disabled. Email me if you
think this might be the problem and I'll see if I can remember how that got
resolved. A quick check would be to ensure that you are off line, disable
the firewall and then try Word again or your other variations on Maintenance
Mode, re-install, etc.
Another option would be to start in Safe Mode and try the
uninstall/re-install from there.
Finally, does Win2K have the System Restore featur that is built into Win
XP? With that, you can restore the system to a previously known good
condition, under some circumstances.
Mike
"Abrasha" <abrasha@xxxxxxxxxxx> wrote in message
news:wKmdnVC5ALK3q5TeRVn-tw@xxxxxxxxxxxxxx
> My sincerest apologies for posting something relating to software
> problems, but I have spent many hours trying to solve this, with no luck.
> And I know that there is a lot of knowledge relating beyond metalworking
> in this forum, so maybe someone can help me.
>
> I am working with Microsoft Office 2000 Premium. Suddenly for no apparent
> reason, Microsoft Word will no longer load. When I try to open the
> program, I see on the bottom left corner of my screen "Requesting virus
> scan ...". Following that I get the following lovely message:
>
> "Microsoft Word for Windows has encountered a problem and needs to close.
> We are sorry for the inconvenience.
>
> Please tell microsoft about this problem"
>
> etc.
>
> BTW, my virus definitions are current, and according to Norton AntiVirus,
> I have no viruses on my PC.
>
> So I tried to repair the program by going to Control Panel/Add or Remove
> Programs/ Microsoft Office. When I click on Change, the setup
> automatically goes to the setup in "Maintenance Mode". (It does show the
> regular setup window for a fraction of a second.) So I went through that
> repair setup. After the setup, and a reboot, trying to start Word again,
> I get the same error message.
>
> So I tried to remove the program, and go though a fresh setup. Strangely,
> at setup, it again goes automatically to the Maintenance mode. After this
> installation, I get the same error message when I try to start Word. So I
> searched the Net for answers.
>
> Here I found, that Office 2000 does not completely uninstall, even after a
> remove command. Isn't that nice of Microsoft. The core files, as well as
> some Registry keys stay installed, so at each setup, it goes to
> Maintenance mode. So Microsoft has a solution. Check this out. About
> 190 files to delete, one by one.
> http://support.microsoft.com/default.aspx?scid=kb;en-us;219423
>
> At http://www.thenakedpc.com/articles/v05/05/0505-04.html, I found out an
> alternative method to remove Office 2000 completely, with a program called
> "Office 2000 File and Registry Eraser Utility" (a.k.a. Eraser 2000).
> Unfortunately this program does not seem to work in XP, which is the OS
> that I have. See:
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q239938
>
> But then I found something at
> http://www.windowsitpro.com/Article/ArticleID/20416/20416.html
>
> Read the post by Tim Moore, the first post after the article. He tricked
> Eraser 2000 to work on an XP machine. I tried it. I ran it after
> removing Office 2000 the regular, as instructed. It did remove a lot more
> files, but many of the files mentioned on the MS site were still on my PC.
>
> After this, when I tried to install MS Office 2000 again, setup did not go
> to maintenance mode, but to the regular installation, where you can choose
> which applications to install with what, etc. Just what I wanted.
>
> To make a long story short, it still did not work. Now, all the MS
> programs I use, Exel, Powerpoint, and Frontpage work just fine, but Word
> will still not load.
>
> Does anyone have any ideas, short of wiping my HD clean and reinstalling
> the OS?
>
> Any and all ideas appreciated.
>
> Abrasha
>
> PS.
>
> I'm just a hair short of getting a Mac, and putting a contract out on Bill
> Gates' head for that asinine uninstall scheme (among many other XP
> annoyances).
>
> Does XP stand for "eXtra Pathetic"? Which is really my experience of this
> sorry excuse for an operating system.
>
> Abrasha
> http://www.abrasha.com
.
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