Re: I try hard to support my LBS
- From: Kinky Cowboy <user@xxxxxxxxxx>
- Date: Sat, 31 Dec 2005 13:30:09 +0000
>On Fri, 30 Dec 2005 18:24:06 -0500, "Josh" <furmanj@xxxxxxxxxxxxxx> wrote:
>>So I went in today for a single spoke for an old mountain bike that I wanted
>>to fix up enough to sell. Simple enough, right? Since its an old freehub
>>which I didn't have the removal tool for (drive side spoke), I asked the guy
>>if he could spin it off for me. He goes, "sure, but it'll be a couple of
>>dollars labor." I was stunned, but said that'd be fine. Removal takes 20
>>seconds, maybe 30 at the most. I go to pay and they charge me $0.75 for the
>>spoke and $7.50 in labor charges. When I said that was crazy he started to
>>give me some speech about how he has to pay his mechanics blah blah blah
OK, everybody else has had their 2c worth, so here's mine. You were
shocked by the original $2 quote; that already loses you any sympathy
I may have had after they screwed you over by charging 225% over the
original quote. He probably calculated your bill based on your
attitude anyway; you were trying to get off buying a $15 tool by
trying to blag a $10 favour on the back of a $0.75 sale, you scumbag.
If I can't, or can't be bothered to, do something on one of my bikes,
I expect to pay the guy who does. I wouldn't expect anybody to do
anything for less than 10GBP (that's about $17.50), just because I
know I wouldn't. Just dropping what you're doing and setting up to do
something new, plus the cost of handling the transaction, makes a
10GBP minimum reasonable in my view. If I were in a shop where I was a
known regular and wanted a favour, I'd still give the mechanic a
fiver, which is what you should have done right away when he said he'd
have to charge you. Chances are, he'd have taken your $5 and put some
of it towards your spoke purchase too.
Kinky Cowboy*
*Batteries not included
May contain traces of nuts
Your milage may vary
.
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