Re: Good customer service experience

On Thu, 27 Sep 2007 02:19:17 -0700 in rec.bicycles.misc, SMS
<scharf.steven@xxxxxxxxxxx> wrote:

While I don't like neocons any more than the next person, Mark does seem
to be importing a good product from Red China

and that's another problem. i've had it with cheap chinese
products. it's time to bring the work back home. i'm willing to
pay more for american craftsmanship when i can find it.

in spite of the price, since i'm old enough i'm only going to buy
one more high end bike, i'm considering roark. one reason is
that it will be custom fitted and set up exactly as i want --- a
fat tire (fewer flats) Ti touring bike with Ti couplers that i
will be able to take on a plane without any excess baggage
charges.

.