Re: Bike shops are funny.

Don wrote:

Honestly, I'll be darned if I could figure out what your actual point was, what expectations you had of the LBS salespeople, how they fell short of whatever expectations you had, or how this differs from any other customer/salesperson relationship.

(Talk to a local computer builder for some real horror stories.)


My point was, that for the money a avid cyclst might spend in a LBS, in the course of a year they might treat the customer better. And when a "new" customer comes in for the first or second time, they might win a loyal customer if the service were better. I will continue to do business there only because it is the better of the two LBS in my area.

Ken
--
When I see an adult on a bicycle, I do not despair for the future of the human race. ~H.G. Wells

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