Re: Premier Toyota Service

On Oct 10, 11:38 pm, Ashton Crusher <d...@xxxxxxxxx> wrote:

Just out of curiosity, ....you are entitled to not want to be
watched,.... but is there any particular reason it bothers you or is
it an "it just does" sort of thing? When I have my cars worked on at
a shop I try not to be a vulture but I do like to take a peek from
time to time to see if my baby is being abused.

I never thought about it before as it seems pretty obvious (to me).
The semi-condensed long answer is, short of taking the risk of opening
my own business, I will always be significantly underpaid for my high
level of ability, self motivated continuing education and
professionalism. In this business, often the best get paid worse than
the worst, so I guess a 'chip-on-the-shoulder' type mentality has me
somewhat jaded already. I don't like someone representing the idea
that I am not to be trusted (watching me) when nothing could be
further from the truth. All they are doing is increasing the chance I
will make a physical mistake due to being nervous about being
watched. It is against any sane shop's policy to have customers in
the work area anyway, so that also plays into my feeling on the
subject. I've never claimed to be "P.C." or to have good people
skills :-)

I could go on, but I'd rather ask you A) how often do customers stand
and watch you the entire time you are working for them, B) would/do
you enjoy it, C) is it more or less productive, and D) do you think
your work quality would go up or down in your particular case?

Toyota MDT in MO

.

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