Re: Repair Fraud?

"basva" <satishb@xxxxxxxxxxx> wrote in news:1128229358.003110.282090
@f14g2000cwb.googlegroups.com:

> Hi,
>
> Recently I went for a car service and the mechanic replaced CV Shaft
> and Front Engine Mount for my 95 Camry. He charged $200 and $300 for
> parts respectively. And the CV shaft is a remanufactured part. When I
> verified the prices on NAPA website they are charging far less. For
> example $85 for Front engine mount. Is there anything I can do?
>
> Thanks
>

NAPA isnt paying rent and utilities, shop maint., and tool costs for the
shop YOU picked to perform the work. i cant say if he is honest or not but
i do know that a hefty parts markup is warranted to keep a shop going....im
always happy to install customer suppied parts as long as they realize i
will charge them %35 markup on labor quoted and wont warranty the part,
just the labor...ive ran into many a situation where i replaced customer
supplied bottom of the barrel rebuilts only to redo it at there labor
expense. no one is happy in those situations...im always happiest when
customers walk off after they hear the terms because ive found that the
folks that want a $19.95 alt. installed will probably be back bitchin about
every other problem they have like i caused it with 3 bolts and a battery
charge.........kjun
.

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